HealthCentralUSA.comAt Health Central USA, we are dedicated to providing our customers with the highest quality natural products designed to support and enhance their well-being. By curating an extensive range of premium vitamins and health supplements, we strive to empower individuals to take control of their health and achieve optimal wellness. Our team of experienced professionals meticulously research and source only the finest ingredients to ensure the utmost efficacy and safety of our products. With a strong belief in the power of nature and science, we are committed to guiding our customers on their journey to a healthier and more vibrant life.
HealthCentralUSA.com (healthcentralusa.com) has 701 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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Ellen
Placed my order on July 12, nothing has arrived. At the other end of the Contact Us link, is the warning that it is not a safe destination, on both Google and Firefox engines. With no way of contacting the company, I fear I have lost my money.
customer
Order #113276 have not received my celtic salt i ordered, cant even get on the website it comes up with a virus infected with a url scam virus. This site appears to be a total scam took my money immediately but sure dont send my product at all.
Response from HealthCentralUSA.comAug 10, 2023
Hello! We are sorry to hear that. The website is built on the Shopify platform which is one of the biggest out there. It looks like you have been communicating with the customer service team via email. Posting their reply here in case you didn't get the email. Thank you! "I researched your issue. On your order confirmation, it looks like you chose Local Dallas Delivery which created an issue in the system. Don’t worry! I can get the order shipped to you. However, due to high demand the product is currently out of stock. We hope to have more in the next week or 2. Would you like to wait for the restock and we will get it shipped out at that time or we can issue a refund if you do not want to wait. Please let us know. Thank you!"
Rattanawadee Angie J.
Dishonest!! not recommended.. no products but still post on their website until I called after 2 months waiting for no delivery.
Response from HealthCentralUSA.comAug 10, 2023
We apologize for any issues you experienced and would like to help resolve them. To assist you, could you please provide us with the order number in an updated version of your review? We are eager to hear back from you and are available to provide support. For prompt assistance, simply send us a message on our "Contact Us" page. Before leaving a review, please take a moment to review the following common customer service issues and solutions: - Confirm that you entered the correct shipping address and selected the proper shipping method as indicated on your order confirmation. - Verify that you received the correct product. About Us: - We specialize in sourcing hard-to-find products, which can result in temporary stockouts. - Our products are shipped only within the continental USA. - We fulfill over 23,500 orders each month with a 97.3% customer satisfaction score.
Jane B.
Total scam, even their responses below are scams. They operate under two different company names that I could find. Don’t bother calling their number or even emailing them.
Response from HealthCentralUSA.comAug 8, 2023
We apologize for any issues you experienced and would like to help resolve them. To assist you, could you please provide us with the order number in an updated version of your review? We are eager to hear back from you and are available to provide support. For prompt assistance, simply send us a message on our "Contact Us" page. Before leaving a review, please take a moment to review the following common customer service issues and solutions: - Confirm that you entered the correct shipping address and selected the proper shipping method as indicated on your order confirmation. - Verify that you received the correct product. About Us: - We specialize in sourcing hard-to-find products, which can result in temporary stockouts. - Our products are shipped only within the continental USA. - We fulfill over 23,500 orders each month with a 97.3% customer satisfaction score.
Gigi S.
I ordered July 10 have not received my order and not getting a response from the company! I will be reporting this company!
Response from HealthCentralUSA.comAug 8, 2023
Hello! We are sorry to hear that. Please check the email address you are sending it to and make sure there is no misspelling. Send email to the same address you see on this trustpilot listing or the Contact Us page. Thank you!
Jennifer F.
I made a purchase a months ago and yet to hear from this company. I have sent out a numerous amount of emails & all have gone unanswered. I am currently working with affirm and shop pay don’t get them pulled from the vendor list. I forgot to mention I am an attorney in the state of Texas.
Response from HealthCentralUSA.comAug 8, 2023
Hello! We are sorry to hear that. Please check the email address you are sending it to and make sure there is no misspelling. Send email to the same address you see on this trustpilot listing or the Contact Us page on our site. Thank you!
Ljuba T.
On July 6, 2023 I placed an order for nearly $50. Two weeks later I followed up with email. I was told the items are not in stock. A complete lie -all of the items arel listed on the website as available. 25 days later I still did not receive my order. This company is a fraud.
Response from HealthCentralUSA.comJul 31, 2023
Hello! We are sorry to hear that. If you check your order confirmation you will see for some reason you chose the Dallas delivery option but you put NY as the delivery address. This created an issue in the system. For your convenience we have canceled and refunded this order. Please place a new order using the correct shipping method. You can send us an email with your old and new order number and we will be happy to put a rapid dispatch on it fo you. Thank you!
Tish V.
Do Not Order from this website I never received my shipment and all emails bounce back and no person answers the phone my shipment is already paid for. I will be contacting my bank for fraud.
Response from HealthCentralUSA.comJul 31, 2023
Hello! We are sorry to hear that. Please check the email address you are sending it to and make sure there is no misspelling. Send email to the same address you see on this trustpilot listing or the Contact Us page. Thank you!
