HealthCentralUSA.com Reviews | Read Customer Reviews of healthcentralusa.com

HealthCentralUSA.com Reviews | Read Customer Reviews of healthcentralusa.com

HealthCentralUSA.com reviews

Showing 195 reviews with 1 star · Clear filters

Debra B.
Sep 13, 2023
Daughter put an order in for me…
Daughter put an order in for me beginning of July. No response. Took the money. Sent email after a month of no package. Still no response. Was sent to correct email. Pathetic. Here it is middle of September and nothing. Out $70. They finally emailed back saying restock on 9-25. Still didn't get it. Then they said delivery issue will refund on 9-27-23. Here it is 10-16-23 no refund!!! Oh and that was the email from the get go we sent the 1st time!
Response from HealthCentralUSA.comSep 15, 2023
Hello! We are sorry to hear that. If you send an email to the correct address you will get a reply within 24 hours. Send us an email so we can help you track down your order. Thank you! [email protected]
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JoAnne
Sep 12, 2023
This experience has been so badBad Experice!
This experience has been so bad! I ordered and never received my order. I will report this to my bank as a scam tomorrow morning! Very disappointed! Tried to contact them through email and never got an answer!
Response from HealthCentralUSA.comSep 12, 2023
We apologize for any issues you experienced and would like to help resolve them. To assist you, could you please provide us with the order number in an updated version of your review? You aren’t using the correct Contact Us information. Send to the below email address and you will get a response within 24 hours. – [email protected] We are eager to hear back from you and are available to provide support. ***Attention*** Before leaving a review, please read the following common customer service issues and solutions: (For quickest help simply send us a message on our "Contact Us" page. Most Common Customer Service Issues and Fix's - You aren’t using the correct Contact Us information – [email protected] - Please check your order confirmation to confirm you put the correct shipping address - Choose the proper shipping method. - For fastest service, send a message to the email address on the website Contact Us page. About Us: - We specialize in sourcing hard-to-find products this often times results in temporary stockouts that can happen within minutes of receiving stock. - We specialize in sending products in the continental USA. - We currently fulfill over 23,500 orders each month. - 97.3% customer satisfaction score
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Sc
Sep 11, 2023
$60 minimum for shipping outside of…
$60 minimum for shipping outside of Dallas.... and that's for 14-28 day timescale. Not sure what service they are using, but we ship heavier things cross country all the time and it is never more than a week and costs a third of that. By accident used the local option and never heard anything from the company. Had to reach out to ask and at that point they just canceled my order and then responded to me.
Response from HealthCentralUSA.comSep 12, 2023
Hello! As soon as you notified us of your error we were able to immediately correct it. Please reach out if you need anything else. Thank you!
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Holly A.
Sep 9, 2023
Scam Operation. Buyer Beware!
Placed order 7/10/23 and still have not received my order. My credit card was charge $100. immediately. Emails go unanswered and as of this morning their phone humber has been disconnected. Total scam operation. Buyer beware! MY RESPONSE TO THEIR REPLY: This response below is total nonsense. The email address was from a link on their site. The phone number below is for "Digital Supply", not Health Central and the message states they are unable to answer the call due to a lack of employees because of Covid! Besides any of that, why would you charge my Amex immediately and two months later still not have shipped the item. If these folks spent more time doing their job instead of wasting it answering all the complaints here, they might actually have a decent company! I refuse to order from anyone that lies and then lies about their lies.
Response from HealthCentralUSA.comSep 11, 2023
Hello! We are sorry to hear that. We suggest checking the spelling on the email address you are sending to. If you send a message to the info you see on this trustpilot listing or our website it works. For your convenience we are posting the info down below. Please contact us so we can track down your order for you. Thank you Contact [email protected] 9133694722
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Carl S.
Sep 7, 2023
I placed my order in August in 2023
I placed my order in August in 2023, billed on Aug 2023 and still have not received my product in Sept. I live in Texas and shipping should not be an issue. Customer Service is a recording so others leaving feedback they spoke to someone is False! Do your homework! Know who you are dealing with! I'm contacting my credit card company now. I have emailed for shipping answers no response.
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Kim Gordon S.
Sep 6, 2023
Health Central Is a SCAM
Health Central USA Is a SCAM! They took my money and never sent the product. Never returned my SEVERAL emails and there is NO PHONE NUMBER to call!!! RIP OFF!!!!
Response from HealthCentralUSA.comSep 6, 2023
Hello! We are sorry to hear about your experience. You can find our contact info on this TrustPilot listing. Or you can go to our Contact Us page. Please check the email address you are sending it to and make sure it matches the address on our Contact Us page. We respond to emails within 24 hours. Thank you! [email protected]
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Don F.
Sep 2, 2023
Not Happy at all....On Aug 3…
Not Happy at all....On Aug 3 2023...order a product and was billed and it's never shown up. Must be Scam Company. Now to call the Credit Card Company !!!!
Response from HealthCentralUSA.comSep 6, 2023
Hello! We are sorry to hear about your issue. It looks like for some reason you requested the Dallas shipping promotion yet the address you wanted the product to be delivered to is in MI. It looks like the customer service rep sent you a message. See their message below. Thank you Hi! I researched your issue. On your order confirmation, it looks like you chose Local Dallas Delivery which created an issue in the system. Don’t worry! I can get the order shipped to you. However, due to high demand the product is currently out of stock. We hope to have more in the next week or 2. Would you like to wait for the restock and we will get it shipped out at that time or we can issue a refund if you do not want to wait. Please let us know. Thank you!
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padaviscomcast.net
Aug 28, 2023
DO NOT ORDER FROM THIS COMPANY!!!!!
DO NOT ORDER FROM THIS COMPANY!!!!!! I placed an order over a month ago and I still have not received it. They were quick to take my money, but never shipped the product. 08/28/2023
Response from HealthCentralUSA.comSep 6, 2023
We are sorry to hear that. Please send an email to customer service and we will track down your order for you. Thank you [email protected]
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