HealthCare SelectReviews of healthcareselect.com

My experience with everyone I spoke with was very professional, friendly and courteous. My initial conversation with the person who helped me find a new Medicare Advantage Plan with part D was fantastic! After that I kept getting asked to please hold for another representative who would help finish up my call. I was either transferred or asked to continue to hold for the next person 4/5 times or more. I really lost track. I did elect to receive two of the benefit offers. However-I really wanted to just hang up. I was frustrated with all the “please hold for the next person.” Great benefits-but think there might be a better way to offer them? The entire process took way too much time.

Very professional but cordial. Efficient

PaMela Williams was excellent, I wasn't looking to get life insurance, she made so easy and I felt comfortable with what I got. She helped me a lot, now I feel better knowing that I have I am covered. Thanks Pam for everything I appreciate you.

Because they all answer my question or get me to the right person

You did great, it’s just I’m not sure I should be changing anything about my insurance. Thank you for your patience.

They just said it was not feasible at this time they said wait till October

Some of the Customer service needs improvement, to help your customers understand it better

I called because I needed help requesting a refill for my sisters medication, and I was given this number since she has her insurance through the SSA. I spoke with an agent and after he gave me the information I said I didn’t want to enroll, but they still enrolled me. When you call they don’t transfer you to a person, they waste your time with surveys and I’ve called two times already and they hang up on me. This is a scam!! BEWARE!