Healing HarborsReviews of healingharbors.com

Response from Healing HarborsSep 12, 2024

Hello Edith, we responded to your Chatra message and wanted to clarify. Many times our email goes to your spam so I would definitely check out there if you subscribed to our emails. We also gave you a 15% off code for first time purchases with promo: HH15OFF if you hadn’t used it before. Feel free to check your spam if you have subscribed to our emails and let us know. Thanks so much! -HH

Response from Healing HarborsJan 19, 2022

Hi Roberta. We are sorry to hear you did not like the sugar on the outside of the jellies, and that it gave you such a negative experience. We wanted to let you know that our jellies are completely handmade using a traditional French pate de fruit recipe, and the sugar coating is necessary to keep the candies from clumping or melting together. It also helps act as a natural preservative to increase the overall shelflife. This method allows us to make the jellies vegan and gluten free, as well as eliminate the need to use anti-clumping or undesired preservative ingredients. If you would like a refund, or have any further questions or issues, please contact [email protected].