headspaceReviews of headspace.com

Return policy is totally rediculous. I canceled the subscription in my iPhone settings but not online. I wrote customer service 30 minutes after the renewal charge hit my card to cancel, asking for a refund and was told I was outside the return window. The absolute worst customer service I have ever experienced. I guess if your product is worthless you have to screw people out of their money.

Dear Headspace Support Team, I am writing to express my extreme dissatisfaction with the service I’ve received from Headspace. I attempted to try your app briefly and decided not to continue, yet I was charged for a subscription that I DID NOT sign up for, nor did I ever confirm. This is a clear issue of poor customer service, and I am incredibly frustrated with how difficult it has been to cancel this subscription. I have already made attempts to cancel this via my Google account, but no subscriptions are visible there, and I have received no assistance in resolving this issue. I demand the following actions be taken immediately: Cancel my subscription without further delay. Refund the amount charged to me as I am not using the app. Delete my account entirely as I no longer wish to be associated with your service. It is your responsibility as a company to offer effective customer support and protect your reputation. Leaving your customers to resolve issues through third parties like Google is completely unprofessional. I expect this matter to be resolved promptly. If you are not the right person to handle this request, please escalate it to a colleague or someone in a higher position who can take immediate action. I expect a response and resolution as soon as possible. Sincerely, Marie

They won't support you at all trying to get a refund from automatic subscription. Their content isn't worth paying for, nothing you can't get on YouTube for free.

Tried to get a refund when an automatic subscription payment was made, the same day as it was purchased. I had initially recieved a free trial from a friend and little did I know that it would pay me for one year if I was too late to cancel. I explained to Headspace that I haven't even used their app (which they for sure can verify), but they decided to let me down and say that a refund was not possible. This is how they confirm that they don't care about their customers, and this is how they loose my trust and other potential customers that I will share my experince with. I would have been happy if I at least got a refund on 11 months, and only had to pay for the current month. Seems like it's their business model to scam people and hope that users will forget to cancel.

I've been using the app for 4 year's and recently I was contacted to say i needed to sign up , even though I was paid up. I erringly signed up for a new account and neither of them work and despite numerous efforts to get in touch with Headspace the responses range between Dreadful and non-existent

DEAR FELLOW VICTIMS OF HEADSPACE MEDITATION LIMITED, I'm writing a second review here because I would like to advise you about possible steps to prevent further subscription withdrawals from this company of hell: 1. You have the wright to withdraw your consent for the next payments by contacting your bank up to 1 business day of the due date - Check the citizen bureau advice for that. 2. Please contact the companies house about this fraudulent company, also any consumer organisation for help.

Just trying to get your money! I'll keep it short because i had the same experience as most of the others. No warning... just charged me for another year and refused to refund me. Here was their response 6 days after being billed: I understand you would like to request a refund. You have definitely reached the right Headspace expert to handle this for you! Unfortunately, we regret to inform you that we are unable to process a refund for the charge that occurred on Jul 9, 2025, as the cancellation period has ended.

Similar to some of the other reviews, my subscription was renewed. I did get a reminder email however, it went to my spam folder. I contacted them and they refused point-blank to give me a refund. I'd totally forgotten about it as I'd stopped using it. I found the CBT and mindfulness stuff pretty useless, most of it is regurgitated from elsewhere, lots of it you can get for free on other websites. My advice, don't waste your money, there are much better, free options which are easy to find.