headspaceReviews of headspace.com

Shite useless customer service

Avoid at all costs. They have taken three subscriptions from my credit cards , and refuse to engage with me in any meaningful communication to secure a refund. Totally unethical IMHO. Wish I had checked out the Trustpilot website before I made my purchase. Apparently, their track record is shameful. So instead of Headspace calming my anxiety, I am in a rage with them over there unethical behaviour. I want my money back – – now.

Terrible customer service. No technical support available when logging in appears impossible! Very disappointing & frustrating…. Historically I have always enjoyed using Headspace!

Another scumbag company charging old users $99.99 a year when the new rates are $69.99 year. Absolutely shameless!!!

It's always the same, sooo boring

I had a poor experience. Charged without warning. Refused refund despite cancelling immediately. Tried to use it but it seems rpre prepared templates etc. Could not be bothered after the bad experience with them

Terrible company, there is no customer service, all they care about is making money

I’ve been a paying subscriber, but the Headspace app has not worked since 13 October. Even the audio player on their website doesn’t function. Headspace acknowledged the issue as an “urgent technical failure,” yet despite being less than halfway through my annual subscription, they refused to issue a refund. This is completely unacceptable and contravenes EU/Irish consumer law, which requires digital services to be functional for the duration of the contract. Instead, they cancelled my auto-renewal while keeping my money for a service I cannot use. This used to be a great product, but the support experience has been appalling. Stay well away until they fix their app and their customer service.