headspaceReviews of headspace.com

It's cheesey. I tried to cancel my free trial and thought I took all the necessary steps. However, on the last day I saw I was charged. I canceled it immediately and requested a refund. Their team said they sent me reminders to cancel, which I saw and thought I already had, and refused to refund me. Now I am disputing with my credit card company. I HATE when companies pull this. I've been using calm for years and never had any issues. I'll never use headspace again!!!

SCAM. Nadat ik mijn abonnement meteen stopzette na de gratis proefperiode krijg ik nu (maanden later) ineens het bericht dat er 57,99 euro (jaarabo) van mijn rekening werd gehaald. Heel fout.

Around 6 hours before my subscription was due to renew, I selected their Black Friday discount. When I checked my account page, it showed it would renew at half price but when it did renew, I was charged the full time price. When I contacted support, they agreed to refund me the difference within 1-3 working days but did not do so. When I contacted them again, they cancelled my subscription instead! This response was completely inappropriate. Also note that it takes a long time (days) to receive a response to support queries - if they respected their customers, they'd take on more staff to prevent this backlog. They are supposed to be concerned with mental health but caused me undue stress.

I was not warned that a renewal was coming. I thought I cancelled my membership. When I saw the charge to my credit card, I contacted them the same day. They took days to respond and said that the refund period had expired and refused to return my money. The renewal was double what I paid for the original membership, and double what people can get the membership for now.

Their auto renewal is a come-on scam. I tried to cancel on the very day it was auto renewed. Their refusal to refund my inflated renewal shows that their business model relies on this and not on providing customer satisfaction.

I was automatically renewed without any notice. I responded within a day of the notice and was told I was to late to cancel. Several emails have been exchanged with no resolution yet.I even offered to accept a 50% credit and they rejected that. Very unhappy with their predatory actions. 12/2025 After several frustratng emails, I pointed ut that their own website states that they will provide notice of upcoming auto-renewal (they didn't), they agreed to make an "exception" to their policy. I'm not going to chnage my rating because it shoud not have been so difficult to resolve but I felt I shoud acknowledge that they did the right thing.

non soddisfatta

I forgot to cancel and immediately emailed in. Angie would not budge. Very user unfriendly.