headspaceReviews of headspace.com

God I hate this app you have to buy EVERYTHING and I'm really stressed, I don't have the money. When things go wrong I need an app THAT I CAN USE. I would rate it 0 if I could, don't use it

MISLEADING AD for free trial! Like others, I subscribed as Headspace ad invited me to try for free for 14days. Many app do that, so I subscribed. However, I was billed immediately for yearly subscription of £49.99, which is a lot of money. Even if I tried to cancel my subscription from Apple and Headspace, I still have not had refund. Headspace you should be ashamed of yourself: you created a lot of stress, anxiety and trouble as am still trying to get my money back without any answer from you.

I was charged a full one-year subscription while I was on a monthly trial. I tried to contact customer service to get a refund and never got a reply. I did not use the service at all. What a scam!

Don't use, unreliable service Paid for subscription then one day it just stopped allowing me to log in, even though I still have 6 months on the subscription. Customer service is unhelpful and not quick to reply (I am still waiting for a reply so not sure if they reply at all). For an app that is supposed to help you destress it does seem that they are achieving exactly the opposite effect.

Exactly as others have said, they have charged me £50 for an annual subscription which I did not authorise, and they refuse to respond to emails. I received a notification from Paypal that the money had been taken and immediately tried to contact Headspace to query why this had been taken and to request immediate reversal of the transaction, and they simply do not respond to any form of contact or even attempt to provide any evidence that payment was agreed to. Completely unacceptable

Be aware of automatic annual subscription charges. I have tried to get the money back and it is impossible. No less than 1 hour after they charged the total annuity and no answer for a week already. Worst customer service ever with no answers and a bot that does not sort out a common situation. Sorry Headspace you treat us this way.

My son signed up for this app in 2018 for a year. Four years later they are still taking an annual payment from my credit card without authorization despite him removing the app and cancelling his subscription on his phone. Apparently you can only cancel a subscription by logging in on their website. And please be aware that they somehow access new card details via your Apple ID - our credit card changed but they still took the annual payment!!! Do not use this app.

Deplorable customer service. My wife and I have been subscribers for years. I wrote to support to ask how to combine our accounts into a family plan. The steps I was given didn't work, and support has not helped at all for weeks. I now have paid for 2 annual plans that cannot be upgraded at least by me on line and Headspace doesn't seem to care.