Benedicte
unauthorized monthly payments (to headspace)
In reply to people who had their money siphoned off, Headspace took unauthorized payments, £10 monthly, from my Paypal for nearly 2 years. I had no idea. I began those "free" sessions and when I finished I left it there. In January 2019, there was a yearly offer cheap enough, I took it. So I was paying twice. Monthly and yearly. Thanks to a review which said that Headspace answered rapidly on Twitter, I opened a Twitter account and they answered immediately. To cut the story short, I ended up by tweeting Andy Puddicombe, Sean Brecker and Rich Pearson, the 3 CEO, to get a full refund. Which I did in 3 days! So you know what to do now. Go on Twitter. They are afraid of bad publicity.



