headspaceReviews of headspace.com

Signed up for the 14 days free trial but got instead charged instantly for a full year.

I should not have charged $69.99 as I did not accept the renewal at that price. Then the system discounted it to 34.99 and that is when I accept the renewal! But they decided to charge me twice-69.99 and 34.99 and refuse to refund or cancel membership. their customer service is not existed. took weeks to get a response. Do not use them. They overcharge you.

Crooks, tried to book me 2 accounts and no way to unsubscribe

Somehow I ended up with two accounts and only realised when I received a 'thankyou for your 59.99' - I contacted them initially and was told that only Apple could refund the payment and wouldn't allow them to make the refund directly. I could not find the payment on my apple account and when I finally gotaround to contacting them again about it they said the time to cancel my subscription had passed. for a multi million pound company (whose sole mission is supposedly promoting wellbeing) I found this a really disappointing and short sighted attitude. Surely Andy Puddicombe doesn't need my £60 twice over during a cost of living crisis. As a previous review said, you can't get beyond the 'computer says no' mentality. Ive cancelled my subscription.

Watch out for the different renew features. They have an "auto renew" on their website which I turned off - but they renewed anyway and refused to refund me the subscription. Really disappointing customer service asking me to provide evidence and telling me they wont refund when any other company would do - including the likes of Amazon. Proper "computer says no" customer service

Mir wurde ein 14 Tage Testzeitraum angeboten (in Yen oder so, unbekannte Währung, ein Bug). Innerhalb etwa einer Stunde habe ich entschieden, dass sich der Kauf nicht lohnt und gekündigt. Die App hat das sogar registriert und mit einen billigeren Deal angeboten. Ich habe abgelehnt. Es kam eine Email, dass es Probleme auf der Webseite gäbe. Trotzdem wurde mir die volle Summe via Google play abgebucht. Das Hilfe Center von headspace schiebt die Verantwortung auf Google, und Google sagt mir, ich kann nichts erstattet bekommen und nicht mal mehr eine Hilfeemail. Das ist Betrug!

Headspace is one of the most sneaky, deceitful companies on the market when it comes to taking your money. Be careful! They have an auto-renewal function which is automatically activated when you subscribe and very hard to turn off (there are no quick options, you have to email them, and the address is hard to find). There are no reminders and once the money is gone, they WON'T give you a refund. This is essentially theft, since you pay for the following year! I emailed them within the hour once the "thanks for your payment" came through, and they flat out refused the refund. The service itself is basic at best, and there are a myriad of free options across YouTube and other similar sites, that give you the same function with 30 minutes of focused searching and saving a playlist. Hopefully this will save you £50!

Trial period expired and just missed the cancellation window by a couple of hours if that. I asked them to refund my money and cancel my subscription. No heads up that trial was about to expire which would have been considerate. They absolutely refused and would not budge. Once they charge you, forget it! They will not bend t0 satisfy customer for future business or recommendations. I think this is a bad customer experience business practice. Beware