headspaceReviews of headspace.com

I was on a free “trial” and noticed that they put through my bank a yearly fee before the trial was up. Customer service is horrific.

Dreadful experience. They took £49.99 without warning, partly my inattention. I tried now to reset my password in order to cancel my subscription. Headspace said they would send an email. They didn't. Went to Trustpilot and was horrified by the poor reviews.

I subscribed to the headspace app following a recommendation by my psychologist. Less than 48 hrs into listening to various relaxing themed scenarios I realised this was not for me and 'is not fit for purpose' The relaxing music is dreadful and all music sounds the same, I felt more anxious trying to listening to this garbage. **Do yourself a favour and don't waste your money!** I urge anybody who is thinking of using the headspace app to steer well clear of it. It should be called mindf**k app. Also in Australia under Australian Consumer Law if something is not fit for purpose then you can ask for a refund, but not this company they refused refund and gave a complimentary 2 month access for a friend (as if I'm going to do that) This company is exploiting people who are trying to get through traumatic events in their lives. I put my faith and money into hoping you could help but now you've just added another stress in my life - SHAME ON YOU HEADSPACE! **I do not recommend this app as these people are scoundrels** Avoid headspace like a the plague.

Auto renewal - like other reviewers, there was no prior reminder like most decent companies do before annual renewal, just had the ‘thank you for payment’ notification. I emailed straight away explaining that I haven’t used in months and didn’t want to renew, got a holding email, then a ‘sorry for delay’ email and then nothing and no reply to my next two emails. I have since raised this through pay pal in the hopes that they take that seriously, but I am extremely disappointed that a ‘wellbeing’ app treats people this way. I do not recommend and would suggest using one of their competitors.

I find it abhorrent that a company touting mental health would screw someone out of £50 they can’t afford for a renewal on an app that they haven’t used in 6 months with no warning or way to decline the auto-renewal!

Ich habe mein Abo innerhalb der App gekündigt und es wurde dennoch verlängert und die Zahlung natürlich eingezogen

I wasn't conviced by what the subscription offeres so I wanted to end my free trial. But the app had an issue, so I just deleted the app thinking that was that. Instead, they billed me the annual price. I kindly requested a refund, but they said no. There are a bunch of people this happened to on reddit and other forums. It's super unethical for a company making it's money with meditation and mental wellness.

Scam! They will set up auto billing outside of the Apple Store and not notify you of auto renewal and then refuse to refund you! Don’t but this app! Just out for the money!