headspaceHeadspace has one mission: to improve the health and happiness of the world. And with millions of users in more than 190 countries, we’re well on our way. Headquartered in Santa Monica, California, we also have offices in San Francisco, New York and London.Live a happier, healthier life with just 10 minutes of meditation a day on the Headspace app.
headspace (headspace.com) has 769 customer reviews on Five Star Index, with an average rating of 2.5 out of 5.
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Showing 409 reviews with 1 star · Clear filters
Graeme J.
Trying to upgrade from standard plan to a more expensive family plan seems to be impossible. Good app but like so many other reviews, the Headspace team let themselves down badly by having a customer service team that is completely ineffective.
Graham
Tried free trial and they billed me me and now only say they have backlog for a month now! Avoid they are scammers with appalling customer service. Many others here have same story. PayPal no help with them either!
Benjamin N.
DO NOT enter your credit card details. They will charge you regardless if you cancelled trial or not and ignores your attempts to contact them. Don’t need to try, just use the bigger and better alternative and save yourself from sour taste especially during holidays.
Jude
BEWARE. After subscribing to the free trail, they ended up charging me for the annual subscription unknowingly AFTER I had canceled the free one. I ended up having to cancel twice. I was charged $89.99. They have not responded to ANY of my emails.
Adam L.
I have never signed up with this company. Some how my Visa card has been billed. I try to call them only an answering machine left message many times no call back. What kind of good business would not call you back. If I accidentally signed up it doesn’t explain the no call back and not even a email back because I have left them messages that way as well.Do not believe any good reviews! I will take this down if the company calls me or email me back
Callum K.
I cancelled my account Dec last year and spoke it through with them. After a year of not using the app and no contact they have proceeded to take £50.00 out of my bank account. They are now not answering my emails. Really good for mental health having £50.00 taken from no where, in a cost of living crisis and this close to Christmas.
Sylke H.
Es ist nicht möglich, einen Kontakt zum Kundendienst zu bekommen, wenn man das Abo kündigen möchte. Mein Abo läuft einfach weiter, ich weiß nicht, wie ich da rauskommen soll. Nach einem Monat bekam ich vom Kundendienst die Nachricht, man entschuldige sich für die späte Rückmeldung, und wenn mein Problem weiterhin bestehe, solle ich mich erneut an den Kundendienst wenden. Kafka?
Dass L.
Offered me a free trial, and when I signed up charged me automatically £50 on the same day with no free trial, and now they are refusing to refund me. After 7 days of trying to contact them via email I eventually had to find them on Instagram to get a hold of anyone. They said I must have already used a free trial years ago and so now I have to pay. So WHY did you offer me a free trial if I wasn’t eligible? It should say ‘sorry you aren’t eligible for this service.’ At this point I don’t even know if they’re lying if I did use a free trial it must have been sooo long ago. They have now told me to speak to Apple. But I don’t think Apple are going to be much use either. It’s so funny to me how a company can take your money but have problems giving it back. Do NOT use this company, scammers.