headspaceReviews of headspace.com

At the start, I was using the app every day as I was interested in meditation. It was OK until I got bored of the free features since you'll need to repeat the same content unless upgrading your plan, which is acceptable for these kinds of services, so I subscribed for the monthly plan - however, canceled in a few months as I didn't see the value of continuing when I could find similar services online for free.

As others have noted, watch out for auto renewal. Every company I have dealt with which offers auto renewal has the common decency to warn you one month beforehand that they will bill your credit card for another year. Not Headspace. I took out an annual subscription last year, and they've just billed me £50 for another year. No warning, they've just taken my money without bothering to check whether I actually still want to use their app. The fact is that I haven't used the app since last October, and have no intention of using it again. This is simply disgusting behaviour, but of course it's a nice little earner for them: to just take your money without checking first. Their Ts and Cs of course allow them to do this, but still most companies would have checked first. For a company which preaches meditation, and was set up by a Buddhist monk, this simply appals me. I am trying to get my money back, but given the experience of other users of Headspace's customer services then I'm not holding out much hope. Update: I contacted Headspace via Twitter DM, and if you need to contact them that appears to be the best way. They replied within an hour, and were very polite. They have agreed to refund my £50 without any arguments at all. They did say that they always send a reminder email one month before renewal. However, I definitely did not receive this (I have checked my Spam folder: nothing there). I've changed my rating to three stars. I think Headspace needs to be a bit careful about this sort of thing, as it really irritates people.

i find that it's really not that useful. i got myself a real meditation teacher after my therapist advised me to do so and i gotta say, it's a different world.

Would rather give it 2 1/2 stars. The simple 'basics' free meditations are the best to my mind. The visualisation and noting strategies that accompany the paid for packages quickly become repetitive. I'm also ill at ease with the hierarchical beginner - intermediate - advanced structuring of the meditations. The advanced one become quite tedious, and you are quickly instructed to move between meditation techniques which serves to engage the neo cortex and disrupt the more meditative parasympathetic mindset that is the aim. Meditation needn't be difficult, complicated or costly. Overall, I think the subscription is overpriced. The free, simple meditations (without subscription) are, however, fantastic and well explained.

I just wanted to update that Headspace did come back to me this morning (following a few begging emails to customer support) and are refunding the money they took for the unwanted subscription. So, I feel it is only fair to give them a couple more stars and let you know my faith is restored. They would have got the full row of stars if they had been a bit quicker (or advised about the auto renew in the first place)!

I decided to try the mindfulness app Headspace and took advantage of a 'promotion'. The App itself is quite good and I did enjoy some positive results, but like most things it needs commitment to really reap the benefit. I did not keep up the sessions, for various reasons, and although I always meant to give it another try, I never got round to it. Then, like so many others writing here, I was notified that my subscription had been renewed. $95.88 had been debited from Paypal. I managed to contact Headspace and an email confirming that my subscription had been cancelled was received in half an hour. Response to emails regarding a refund, consisted of messages saying that they hadn't forgotton me. I read in the other reviews that they don't reply to emails, just Twitter. I messaged them on Twitter and did indeed get a response. They were happy to help, and a refund was forthcoming. If you want to contact them, forget emails. Message them on Twitter.

I signed up for headspace last year but could not turn off their Auto-renewal but after a few months my debt card broke; was cancelled and replaced. So I thought I wouldn't be charged for another year as they did not have my new debt card details but I was wrong. I was charged another £71 even though I have not used the app in 10months and had not given them my new debt card details. Have contacted their customer care department but no response other than automated emails saying to look up their FAQ which were no use. I have contacted my bank but all they were able to do is put a block on them taking more money. Also their advertisements are more interesting that their app which is basically Andy saying the exact same thing on each meditation course, day after day. Which you'll have to listen to for 10 days UPDATE:- I deleted the unused Headspace app from my phone and got an email a day or two later(14/2/2020) saying that they are refunding me. Will update my review if/when I get the refund UPDATE I have received a full refund

Like others, they have taken my money without my permission. It has caused me unnecessary stress... :( UPDATE: I contacted them 6 days ago but haven't heard back from them. Three full business working days have passed but still nothing. I know I am entitled to a refund because of the 30-day money-back guarantee but their customer service appears to be very slow. SECOND UPDATE: Forget emailing them! Twitter is the only way to get through to them. I emailed them twice but didn’t get a response. I also messaged them on Instagram but didn’t get a response. So I opened a twitter account and tweeted them and got my refund within 4hours.