headspaceReviews of headspace.com

App is unreliable, regular problems with starting the app and searching within the app. The programmes are very repetitive, there is little difference in the content regardless of what the subject is supposed to be. Most of the instructors have annoying accents or talk with a patronising or irritating tone that does nothing to help my wellbeing. Had really expected to get more from this service for the money

Me mostraron una notificación de "prueba gratuita", hice clic y me cobraron inmediatamente una suscripción anual. Escribí al servicio de atención al cliente y recibí un mensaje diciendo que no se hacen responsables de ningún reembolso y que debería contactar con los servicios de Apple. Los servicios de Apple rechazaron mi solicitud de reembolso y me indicaron que contactara con Headspace, ya que ellos sí se encargan de los reembolsos. Headspace ignoró mis mensajes posteriores y me dijo que cerrarían mi ticket y, como muestra de buena voluntad, me regalaron un cupón de "tiempo libre" (así lo llamaron) que puedo usar después de mi suscripción anual.

Wasn't syncing to Google Fit. When I contacted support, I got generic, presumably copy pasted instructions which contained nothing more than what I had already described I had done.

Definitely not worth the money

I get a “free” subscription through my Vitality insurance policy. As a frequent user of Calm and Peloton meditation I had assumed it would be similar. I’m so disappointed. The app is cluttered with endless scrolling needed to find a meditation topic that fits a time you want (insurance credits 10 mins plus only). The meditations are amateurish and feel very much like being spoken to like a child or someone who doesn’t understand basic instructions. The narrator voices are irritating. I wasn’t surprised by the negative rating but to see the furore & deception customers are feeling around subscription makes me like this app even less. My insurance cost is reduced through earning points and meditating consistently (only through headspace!) is a substantial contributor to those points. As someone who meditated often this was really appealing to me but I am just really underwhelmed and disappointed.

I enjoyed Headspace, particularly for its sleepcasts. The app is well designed, without a ton of jangly advertisements or the kind of content you want to get away from when using a meditation app. However, I was really frosted by their handling of subscription renewal. I attempted to cancel my new year of subscription on the day they charged me the renewal fee, because I learned that my health care provider offers access to the app as part of my paid member benefits. When I asked Headspace to refund the charge they had just levied for the new year of subscription--which was to begin that very day--they refused, saying they can't refund for partially used subscriptions. Are you kidding me? I requested this the very day of renewal. There was no partial use of the new year. This is total BS and exactly the kind of behavior that makes consumers shy away from subscription model pricing. Also, the annual fee is about $95, so it is a lot--especially when I just got laid off. Unfortunately, this kind of negative experience leaves me feeling exploited and overshadows the enjoyment I got from the app. Thanks for bringing more stress, anxiety, and consumer anger into my life, Headspace.

I used the Headspace Inc app for many years at an annual subscription rate of $95.88. I recently discovered that Headspace lowered its annual subscription rate from $95.88 to $69.99 in March 2024. They continued charging many existing subscribers – including myself – the original, higher rate without any notice, price adjustment, or refund. I was charged $95.88 in April, 2024 as well as April, 2025 … both after the annual rate changed to $69.99 in March, 2024. I became aware of the pricing change only as I was about to recommend the app to a friend . I believe this is a deceptive billing practice that unfairly targets existing, loyal customers. When I contacted Headspace Support, I didn’t ask to cancel – I simply asked for a refund of the overpayment(s). Instead, they refunded $95.88 for 2025 (2024 still overpaid) however then canceled my subscription entirely, immediately cutting off access to a service I relied on every day. I’ve now lost access to something I paid for, and I’ve apparently been overcharged for multiple years. This isn’t just poor customer service, it is an unethical business practice … a serious failure in ethics, transparency and a breach of customer trust. I expected better from a company that promotes mindfulness and trust. Research indicates that Headspace is not profitable. Revenue $195 M in 2023, down from $235 M in 2022. Subscriber decline. 3.3 M in 2022 to 2.8 M in 2023. When a company is under pressure to hit profitability targets, especially after a revenue dip and a shrinking user base, there is a temptation to quietly lean on legacy subscribers who may not be watching their renewals too closely. Loyalty should be rewarded, not exploited. I would like Headspace to proactively scrub its records, retroactively refund overpayments to all affected users, continue their service without disruption and ensure transparency in all future price changes.

I miss the old version when it was just Andy explaining how to meditate. I came back after a few years away and now its so confusing and cluttered. Very difficult to navigate.