headspaceReviews of headspace.com

Very scammy practices for what is supposed to be a wellness app. Clicked to try the free trial, was immediately charged for the year and they won’t refund my money. They’re essentially stealing money as a business strategy

I was offered a “14-Day Free Trial” prompted internally on opening the application. I decided to accept the offer and was immediately charged a year subscription with no free trial. I contacted Headspace who advised the free trial is a one off thing and apparently I had a free trial in 2021. However, nowhere in the offer did it state that you aren’t eligible if you have already had a free trial and if you aren’t eligible then you shouldn’t be offered a free trial. Headspace then didn’t provide any resolution and instead stated I need to follow up with Apple citing that is it Apple who initiate and manage the free trial and payment. This is false information as there is a difference between an Apple initiated free trial versus an application and this offer appears within the framework of the Headspace application. I was told to contact Apple for a refund - Apple have denied this request. So I am out of pocket $100 for an application I don’t find useful of which I would have discovered had I been given my free trial that was offered to me. This is the epitome of false advertising and deceptively misleading consumers. I wonder how many other customers have experienced this and how much profit Headspace is making from offering a free trial to their customers and then charging them immediately. I am not at all impressed.

Wish I’d looked at these reviews instead of the App market reviews. I signed up yesterday for a 14 day free trial and have immediately be charged the annual fee (£49.99). Knowing there are so many scams out there, I did screen shot the transaction and have confirmation of the 14 day free offer. I have reported it to Apple and requested a refund. It’s a shame people would rather waste their talents on scamming people than actually just providing a product they can be confident people will value and appreciate enough to spend the money on willingly. DO NOT SIGN UP TO THIS APP.

Absolute nightmare. Wasted an hour already on a VERY STRESSFUL process to get an app that is, ironically, supposed to help with stress. On my way to just deleting. Side note: Sick of the pointless and stupid AI “assistance” emails and the AT LEAST ten steps to create accounts, links accounts, bypass trials if using it as a “covered” service.

The website is absolutely ******** abysmal. I've used Headspace on and off for years and its never got better. Currently when I login it comes up with a broken we are having issues page and I can't use any other features onthe desktop website, been this way for 3 days... zero support on the issue. How a live site that people pay for can just accept their site being down unavailable for multiple days is beyond me.

Avoid this scam app. If you have an iPhone and delete the app it won’t go away. They somehow reinstall it all the time which should be highly illegal. Avoid!!!!

Used free trial and was unimpressed so cancelled after a few days. Showed as cancelled on the app and o took a screenshot. However I was billed at the end of the trial. Still trying to get a refund.

I just got a billed a hefty amount for an app I haven't used since trial began in December. I even canceled the trial on March 11 yet they billed me. The most scammy part is that you cannot access your profile because the wheel function does not work (took a screen shot). Hence I do not know under which email this trial began and I searched all of my emails, no trace of headspace. This is beyond scammy.