headspaceReviews of headspace.com

I asked for a refund for an auto-renewal billed to me just a few hours after the charge, and they denied my request without any second thought. As you can see from other reviews, I was surprised that this has also affected many users. Once they charge your card for renewal, you will never get your money back, even if it's just a few minutes from the moment they bill you. That's so unfair. Stay away!

I’ve been a fan of Headspace for a while, but my recent experience has completely changed my perception of the company. I initially signed up for my first year with a 50% discount, which I appreciated, but I forgot to cancel before being charged $92 for the renewal. I realised my mistake the very next day and requested a refund immediately. Unfortunately, their team took several days to respond, only to tell me that my request was now beyond the cancellation period. This delay wasn’t my fault, yet I’m being penalised for it. When I reached out, I was met with generic apologies and no resolution. It feels like customer care and fairness are not priorities for Headspace. It’s incredibly disappointing to see this from a company I once trusted and enjoyed using. This experience has shown me a lot about their business practices, and I can no longer recommend Headspace to others.

So your charging for the Buddhist teaching that the Budd told everyone it's for free you have stolen the mindfulness from the Buddhist teaching and all the other Buddhist rules and your making money from. Your not that mindfull if you take what was not given the breath is your own not for you 2 make money from my mindfulness stop hijacking Buddhist teaching.

Beware I was given a trial run on Headspace app by a well meaning friend. When I tried to cancel it by email. Both bounced back. I was charged Aus $91.99. and unable to contact them. Scam!

Unfortunately, my experience is the same as others in here. The have renewed a subscription that I was not aware of - emailed the help desk, no response! Complete scam. I haven't used the app in almost a year - and initially signed up for it because of a discount deal anyways. For an app that aims for mental health, this really is the opposite in user experience. Please avoid and find another app on well being...

These guys are complete scammers. They applied an autorenewal to the account and have taken €75 out of my account without permission. I have not used the service for almost a year as it is abysmal and I would recommend CALM app. They claimed they sent an email but I have no records of it. They have refused to refund my money. To think that a company that is apparently trying to help people engaged in this type of practice, causing people stress is sickening. They have now stopped responding to my message. Hopefully this message will save you money and not increase your stress, because headspace wont.

Account was set to autorenew without my knowledge. Was charged £50 on 1st January, of which I requested a refund minutes later upon cancelling my subscription. Have been told two days later I can't have the money back due to "the cancellation period ending". Absolute scam. I used these services back in 2015 when everything was free and hate to see what this company has become. Claims to care about wellness and health of their customers, yet refuse refunds during a cost of living crisis? I will continue to contact them until this issue is solved in a satisfactory manner.

App is quite confusing and cluttered. The main issue I have though is regarding their total lack of customer service and unethical billing process. Whether it's sheer incompetence or a strategy to squeeze more from their clients, I find it unacceptable and not something I'll ever support again.