headspaceReviews of headspace.com

Terrible company. Never used the app. The charged me for another years subscription and when I tried to cancel it on the same day, they refused to refund me. Completely unethical, do not use.

I have used this app very successfully in the past so decided to try it again. Unfortunately the updated version has so much more content it is confusing and frustrating to navigate. My questions to the helpdesk were ignored. There are several teachers in addition to Andy now, all American. It would be nice if there were a wider variety of voices. The main thing I dislike is the new 'Today' page featuring a course I have zero interest in. This greets me each day and it is not possible to change this. I also get the Ts&Cs to approve every single day which is tedious. I canceled the recurring subscription straight away (I always do this as a matter of good practice as I like to be in charge of when money leaves my account) but I note many reviews by users who didn't take this measure and have had money taken again. Headspace claim not to be able to refund people. I'm very disappointed in how money orientated Headspace has become and I can no longer listen even to Andy and feel they have my interests at heart.

worst app - absolute scam. Took £49.99 from my account when it was a trial I agreed to. con artists

When attempting to cancel my subscription, I was offered a year’s renewal at half the price of normal, which I accepted. To then get charged full price, with a response over email, stating they wouldn’t refund me (even though I was falsely offered it at half price). Avoid this app, unless you want to get ripped off!

Don't pay for the app, they don't care about your experience after you've paidm Every time I go into the app it tells me they've updated their terms and I need to agree to them. This has happened several times a day for 3 months. I've reported this and they've done nothing. I'm going to try a new app. I'm very annoyed that I paid for a subscription and they don't seem to car enough to get it resolved. Don't pay for the app

You cannot remove pathways from the app once selected and the app creators are aware of this but don’t want to allow users to remove added pathways. For anyone who experiences pregnancy loss during using this app you then can’t remove this pathway from your everyday page. Meaning everyday you need to see this reminder on your phone. When requested a refund for not being able to use the app in a way that was good for mental health customer service stopped replying as they have done with most of the other reviewers here. It’s another profit making business with no care for their customers. Not good for mental health. Do not subscribe.

Horrible customer service. They refused to issue a refund on an automatic renewal of an annual subscription. It is a complete scam. Their business practices dont comply with consumer protection laws. stay away.

So disappointed with this app. After being a loyal customer for years, last year discovered they had double charged me for 3 years for the annual subscription. Spent months trying to get a refund, and at least access to my account which was still locked. They kept saying that as they couldn't see a record of the duplicate payment they couldn't help (despite me sending bank screen shots to prove). In the end I gave up ..only to find this week found they charged me 49.99 once again, despite me not having had access to an account for over a year. In the end had to go through my bank disputes team to get a refund. Even the bank customer support laughed at the irony of this being a meditation app, causing so much stress!