headsetadvisor.comReviews of headsetadvisor.com

Response from headsetadvisor.comJul 2, 2025

Thank you for sharing your experience! Let us know if we can help in the future.

Response from headsetadvisor.comJul 2, 2025

Thank you for sharing your experience. Hopefully in the future we can ship to Mexico but glad we were able to provide information needed nonetheless.

Response from headsetadvisor.comJul 2, 2025

Thank you for sharing your experience. We wish we could have offered you a solution we provide but we're happy Drew was able to refer you somewhere else with some possible solutions! Let us know if we can assist in the future.

Response from headsetadvisor.comJun 12, 2025

Thank you for the feedback. After reviewing your inquiry, including the details provided during your conversation with our advisor, Josh, we identified several inconsistencies, such as the shipping address being a hotel, which raised concerns about the legitimacy of the order. For someone needing several hundred headsets, it's not common to not have a business shipping address. As a result, we made the difficult decision not to proceed with the request to protect our business and maintain our commitment to secure transactions. If you have additional details to share, please contact us at [email protected], and we’ll be happy to address any concerns.

Response from headsetadvisor.comJun 12, 2025

Thank you for for sharing your experience and I apologize we fell short on this order. We'll use this feedback to improve in the future. If there's anything we can do to regain your trust in the future, please email [email protected] and we'll do our best to assist.

Response from headsetadvisor.comFeb 26, 2025

Thank you for your feedback and we're sorry to hear you have a defective headset. We accept all returns within 30 days, so this must have been well outside the return period. The good news is you are covered with a warranty from the manufacturer so please contact us and we can help ensure you get a warranty replacement at no cost.

Response from headsetadvisor.comFeb 26, 2025

Thank you for your feedback and continued support. We're hoping to keep you as a customer for life! Contact us anytime we can be of assistance.

Response from headsetadvisor.comMar 15, 2025

Thank you for taking the time to share your feedback, we truly value it as a chance to improve. We reached out to you directly to better understand your experience but haven’t heard back. During the chat, it sounds like we were trying to confirm your order details to assist you further, but it seems the conversation got disconnected. After reviewing our records, we couldn’t find an order matching your description from Headset Advisor. We’d love to resolve this for you, if you have an order number or more details, please let us know so we can make things right!