mike O.
Warranty is worthless
Headlight upgrade is great…until something fails and you are left with a vehicle you can’t drive after dark. Warranty worthless. They act like providing a replacement part will bankrupt the company and they do everything possible from doing that. Onus is on you the customer to jump through hoops to prove to them you have an issue. For any failure issues they require you to self diagnose…in my case pulling the whole airbox to get to everything. If not mechanically inclined you will have to pay someone to do this. Then they send one part which took 9 days so had to reassemble everything while I waited. Disassembled…again…new harness (the $35 part) in. Still no lights. Reassemble again so I can drive it. Now they need me to do voltage checks on THEIR components before they will send me ONE more component to try. And the first three reps and multiple emails said nothing about doing voltage checks…took the fourth rep and 12 days of back and forth for that tidbit. So…the “lifetime” warranty is a farse unless you have the time to waste being a mechanic or paying someone AND not have a functional vehicle for weeks.



