Headlight Glasses Reviews | Read Customer Reviews of headlightglasses.com

Headlight Glasses Reviews | Read Customer Reviews of headlightglasses.com

Headlight Glasses reviews

Showing 24 reviews with 1 star · Clear filters

Mrs. Maggie B.
Jan 9, 2024
Dangerous for night driving
I saw these on Facebook and thought that is exactly what I need. I was so excited to get these glasses, but on first use realised they are dangerous. They do dim oncoming headlights, but also dim street lights and my own headlights, so make surrounding areas difficult to see-like driving at night without lights! Impossible! I'm afraid it is £30 lost.
Response from Headlight GlassesJan 9, 2024
Hi Maggie, it is not our intention to disappoint you! Our apologies your Headlight Glasses haven't worked for you. I have now processed a full refund. This should be reflected in your account within 1-2 days. Any questions please let me know. Best, James
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Anna M.
Dec 22, 2023
Order #HL32243
Order #HL32243 My order (confirmed on 8th Dec) has arrived today and is an empty glasses case! There are no glasses inside the case. The glasses are a Christmas present and needed before Monday. Can you check and resend as urgent? Thank you Anna
Response from Headlight GlassesDec 24, 2023
Hi Anna, My apologies for the delays and messed up order. You received an empty CarryCase due to a stock error. A replacement order has now been updated & processed on order: #HL32243 But as these were meant for a Christmas present, I have now processed a full refund. This should be reflected in your account within 2-3 business days. My apologies for the unsatisfactory experience you have had with Headlight Glasses. Merry Christmas. Best, James
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Kathi
Dec 20, 2023
This is a scam
This is a scam, made an order, no acknowledgement or order number, sent an empty case with no glasses in. Despite numerous emails to the company no one has replied. Other reviews must be made up by the company. Don't be robbed, avoid!!
Response from Headlight GlassesDec 20, 2023
Hi Kathi, *Updated* From the Royal Mail tracking I can see: "Your item has reached Gatwick MC and will now be sent to your local delivery office." You have sent us your order number in emails as asked, thank you for that. It is not our intention to disappoint you. My apologies for the delays and messed up order. You received an empty CarryCase due to a stock error. A replacement order has now been updated & processed on order: #HL32469 From the Royal Mail tracking I can see: "Your item has reached Gatwick MC and will now be sent to your local delivery office." My apologies for the experience you have had with Headlight Glasses. Any questions or issues please let me know. Merry Christmas. Best, James
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Michael
Dec 20, 2023
UPDATE ON MY REVIEW BELOW
UPDATE ON MY REVIEW BELOW: I received an apology and was told that the glasses would be sent on Monday 18th December. I was given a tracking number, which shows nothing. Today I hear that delivery could be as late as 6th January. I ordered one pair of headlight glasses on 6th December 2023. Today 16th December I received an empty case with NO glasses inside. What is going on? My order number HL31111
Response from Headlight GlassesDec 20, 2023
Hi Michael, *Updated* From the Royal Mail tracking I can see: "We expect to deliver it on Wednesday 27 December 2023 between 10:56am - 1:56pm" It is not our intention to disappoint you. My apologies for the delays and messed up order. You received an empty CarryCase due to a stock error. A replacement order has now been updated & processed on order: #HL31111 From the Royal Mail tracking I can see: "We expect to deliver it on Wednesday 27 December 2023 between 10:56am - 1:56pm" My apologies for the experience you have had with Headlight Glasses. Any questions or issues please let me know. Merry Christmas. Best, James
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Kate
Dec 19, 2023
Case and no glasses
ORDER #HL31320 I received an empty glasses case with no glasses - total rip off. I emailed and messaged their customer services contacts and got absolutely no response. Beware, this appears to be a scam company.
Response from Headlight GlassesDec 19, 2023
Hi Catherine, *Updated reply* My apologies for the delays and messed up order. You received an empty CarryCase due to a stock error. A replacement order has now been updated & processed on order: #HL31320 My apologies for the unsatisfactory experience you have had with Headlight Glasses. Any questions or issues please let me know. Merry Christmas. Best, James
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On
Dec 16, 2023
Empty glasses case
I received a parcel with the glasses case but no glasses.
Response from Headlight GlassesDec 16, 2023
Hi, my apologies about this! Our stock system messed up with the FREE CarryCase offer. On Monday (18th) you will be sent a free replacement order with your Headlight Glasses. I am very sorry about this!! You will be receiving your Headlight Glasses asap. My apologies for the delays caused. All the best, James.
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Jennifer
May 12, 2023
Still haven’t received them yet still…
Still haven’t received them yet still waiting
Response from Headlight GlassesMay 13, 2023
My apologies about this! Please email us right away at: [email protected] We will track down your order & find out what's going on. If your order has been lost, we will send a replacement ASAP. I have forwarded this case to our customer service manger, Mary will be expecting your email. Any problems with communication, please reply back to this message. All the best, James.
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Mary Jo S.
Jan 3, 2023
Using these glasses made the rode seem…
Using these glasses made the rode seem blurry and foggy, i was better off not using them.
Response from Headlight GlassesJan 3, 2023
Thank you for your feedback, my apologies about this awful experience! Please email: [email protected] so we can refund you. All the best, James.
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