Susan C.
Cameras and tracking do not work half the time.
The tracking and cameras did not work half the time, the year i had them. Every bump was recorded but a deer hitting the front did not. The cameras would not work half of the time. Things that I would have liked to record. At renewal, I was sent a letter stating that they were to raise my insurance more than 20% for no reason.
Response from HDVIJun 12, 2025
We're sorry to hear about your experience and appreciate you bringing this to our attention. While we don't make or manage the camera systems, we do aim to be as clear as possible with policy updates. The notice you received is required by PA law for any increase that is being sent out. The number shown on the notice does not guarantee your renewal increase by that amount. If you'd like to go over your specific renewal or have questions, we're here to help. Please contact your agent or reach out to us directly at [email protected].