HdjsignReviews of hdjsign.co

Product is faulty. The neon sign flickers and the extra remote control I order was not delivered. 3 videos sent to seller still not sorted or replaced. They refuse to replace item or allow me to return. Do not trust them.

Don’t purchase from this company. Apparently they’re 4.8 stars but I’ve had my sign for less than 3 months and the lights won’t even turn on. It’s not my outlet it’s not my electric. It’s the damn led sign.

never received items

Although my neon light was great in terms of my design etc what they don’t tell you is they only last a year before the brightness is significantly reduced and I think soon enough it won’t work at all. I have contacted the company about this but all they say is that they do only last up to a year and the salesman I purchased with should have informed me of this to which he did not. Also they claim they are LED lights but now the salesperson I’m dealing with is saying it’s not LED.

i made my own custom signs the biggest they could make & i paid well i was promised weather proof signs but unfortunately after 1month of use the signs were warping & changing shape & eventually on the 2nd month the sign melted & changed shape completely i have been repeatedly ignored by them they don’t reply to me have been ignoring me since they realised this was their mistake before they were trying to blame me saying i didn’t tell the person i needed weather proof but when they seen the proof they ignored me from than on how shameful take my $1500usd claim you’ll be there if any problems happen & 1 year warranty it’s all a front they’re a scam once something goes wrong expect to be ignore never buying from here again!

Poor design Poor quality Poor customer service Poor communication

Sign didn’t work. There is no way to contact the company other than email. They basically responded and asked what the issues were. They ghosted me thereafter and neither responded or tried to make it right.

Buyer beware, when you order and are told that’s the finally price of the sign Do Not rely on anything the sales reps at this company tell you. I asked about other charges as I live in Latin America. I was told specifically if there were other charges to contact the company as they would deal with them as there shouldn’t be any other charges. Now to me “deal with them” means pay them as I was adamant there could be high duties in the import. They said again don’t worry contact us. Again beware, as they’ll say anything to get your order. I have no idea to the quality of the product as it’s still sitting in customs somewhere. Oh also they’ll bait and switch you with their discounts so beware of that too. As they offered me a multi sign discount that was less then their online promo. Comical.