Christian Baker was a very experienced and polite woman. Very easy to talk to.walked me through all my insurance needs.i would recommend this company to anyone needing health insurance.thank you for helping me.
EM
Eugene M.
Great job
Great job
Cut through all the b:s and had coverage in less then 30.00 minutes
ER
Estine Ryan M.
The Clark that answered the phone was…
The Clark that answered the phone was very polite to our needs,and Rebecca Cheek was wonderful in helping my husband and my self.
MG
Maginel G.
I was thrilled to find Christian Baker…
I was thrilled to find Christian Baker as she made the usually difficult process of signing up for health insurance pleasant and easy!!! I will gladly refer anyone I meet who has a similar need to her services. She was courteous, knowledgable and professional in every way! I was also able to keep my current doctor.
FM
Foothills M.
Great Customer Service!
I’ve worked in the insurance and healthcare field for over 30 years, and was dreading signing up for new insurance after a change in employment. However, Christian Baker, was knowledgeable, friendly and respectful of my numerous questions and requests for clarification. She listened to my needs and found the right policy for me very quickly!! I am extremely and pleasantly surprised, as in this day and age, you usually end up dealing with uncaring morons! Kudos to her!
CU
Customer
Imagine something completely worthless, except it also costs you time and money
I spent a few hundred dollars on a health insurance plan that helps me in no way. Does it get any worse than that?
I told them my health insurance needs, and they recommended a policy that--I later found out--does not suit my needs at all. I was told that it was rare to find a healthcare provider who would NOT accept my insurance, but I could not find an available specialist who does accept my insurance. Of the very few specialists listed on their site, none were available.
Also, after I bought a policy, I was informed that "Short-Term Medical insurance is not considered 'minimal essential coverage' under the Affordable Care Act (commonly referred to as ObamaCare) and that you may be subject to a tax penalty." I did not know that my policy was short term, I still don't know exactly what that means, and I don't know what sort of tax penalty I'll get.
On the phone I was pressured to make the decision to buy the policy. They told me I needed to agree right then and there because they needed record me saying "yes." Now I think that was just a sales tactic to keep me from hanging up and checking other policies.
Also, the whole process is a mess. Their video makes getting a doctor look like a simple 3-step process, but it's not. There are about a half dozen companies involved in my policy: mybenefitskeeper.com, multiplan.com, hiiquote.com, lifeshield national insurance co., hcfast.com, and others. I don't know what these companies contribute, and I don't know how many people are taking a cut from my monthly payment. I just want one company to take care of my health insurance needs. I have no idea how to navigate their process. I have spent at least 8 hours trying to get a doctor, and I've had no luck.
I just want a doctor appointment. That's it. Why is this so hard?
WA
Walter A.
Friendly and professional service
Friendly and professional service. They take the time to review amd find the right policy for your needs.