Home Care DeliveredReviews of hcd.com

The company sucks, they regularly say things are covered by insurance just to find out they are but they didn't get sent or some other reason is in place. Also if supplies are ordered it's because they are needed and getting a call a week or more after they have been ordered to release them before they are even shipped is insane

I spoke with 4 different customer service and billing people, they all gave different answers. My daughter needs the supplies she has been getting but Cleata said HCD only processes medicaid claims, not private insurance. They closed her account before I had the chance to talk with anyone. Just another company that "Cares" .

Part of my son’s shippment was destroyed and i reached out to them twice about and got no response.

It would be quicker to walk the delivery than to depend on your delivery service

Continual problems with delays and poor customer service regarding slow responses.

HOME MEDICAL SALUD. Es una estafa. Venden colchones carísimos que no proporcionan ningún beneficio a gente mayor y crédula. Tras eso regularmente les llaman para visitarles y seguir vendiéndoles accesorios innecesario e igual de caros. Para engañarles el comercial les hace firmar un papel para justificar su vivita que en realidad es un contrato de nuevas compras de accesorios y cualquier otra cosa inutil. Todo para sacarles muchísimo dinero durante años. Tendría que darles vergüenza de aprovecharse así de nuestros mayores. MALAS PERSONAS Y ESTAFADORES

Delivery order is too much to ship in one order, 15 plus boxes and they never delivered all at once. Supplies are double boxed.

My 13 y/o was completely out of diapers when I called on Thursday they said I needed ins approval for over night. Ins was closed that day but called asap on the Friday we call together they did not need the ins. But that I needed to talk to a team lead that wouldn't be in until 1. They would have them call me! I called back at 130 because I had not received a called talked to a mother person that said just they just needed to send an email to the shipping department. I get a call at 530 on that Friday told them what was goin on and she 1st said they couldn't do it cause it was to early. I again told her I had already talked to ins and it was ok. Then she told me they couldn't ship them out over night because the over night had already been sent off for the day. So my son had to go without diapers because the team lead on a power trip refused to help me.