Home Care DeliveredReviews of hcd.com

Response from Home Care DeliveredJul 18, 2026

Thank you for sharing your feedback. We understand how important it is to receive CGM sensors on time so there is no interruption in monitoring. Your comments regarding the extended processing and delivery times have been shared with our team for review. We'd appreciate the opportunity to look into your order and see how we can help. Please contact our customer service team so we can review your account and discuss possible solutions.

Response from Home Care DeliveredJul 11, 2026

Thank you for bringing this to our attention. Based on your feedback, we've updated your account to reduce the number of calls you receive from us. You'll still be able to place orders online without any issues.

Response from Home Care DeliveredJun 30, 2026

Hello Lisa, we will share your experience with our product sourcing team. For any issues with their products, Hollister prefers to work directly with the member. For assistance, please reach out to Hollister at 888-808-7456 so they may best assist you. Thank you for your feedback.

Response from Home Care DeliveredJul 17, 2026

Thank you for bringing your concerns to our attention. Our billing department has reviewed your account and will be reaching out to assist you further.

Response from Home Care DeliveredJun 10, 2026

Hello Robin. We focus on high quality products that help support individuals with their various conditions. Please give us a call at 800-565-5644 so we can help you find the best product for your needs, we look forward to hearing from you.

Response from Home Care DeliveredJun 10, 2026

Hello Judy, we understand this frustration. Per insurance, we are required to obtain new paperwork for a size change as each size has its own billable code. Please call us at 800-565-5644 so we may work with you and the doctor's office in obtaining the documentation in a timely manner for the member.

Response from Home Care DeliveredJun 11, 2026

We appreciate your review; we are glad you are pleased with HCD’s delivery service. Based on the feedback provided, we adjusted your account so you will receive fewer calls from us but will still be able to order both online and by text without issue. HCD focuses on high quality products that help support individuals with their various conditions. We can certainly share your concerns with our sourcing team as they evaluate product quality and supplier options.

Response from Home Care DeliveredJun 12, 2026

Thank you for your feedback. We recently spoke with you and confirmed that the correct items have been added to your order. If you encounter any issues receiving your supplies in the future, please contact us at 800-565-5644, and we will be happy to assist you.