Home Care DeliveredHCD is changing how you get medical supplies, offering fast delivery, free shipping, and the best-rated service in the medical supply industry.
Home Care Delivered (hcd.com) has 3,741 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Mary
I have only been with Home Care delivery a couple of months but they had seemed to be right on top of my needs and have them delivered to me before I run out of my last bit of the supplies. I am very grateful for having them in my life for all of my needs and I find them very sufficient in supplying the needs that I have. Thank you very much sincerely Mary Rowland
Elma
I expected an increase in amount of product this time because they just do not last the month. I always end up havong to buy at least 2 boxes of 4 packages each month.
Henry
This company provides on time shipping of supplies in a prompt manner. I would highly recommend this company to someone who is in need of incontinent supplies.
Angela M.
Wonderful protect
Laura
No problem with ordering. Your staff appear to be knowledgeable of your products. Had a problem with first product and they helped resolve it
Samuel
Everyone's always friendly
Laura
My only complaint is when my Mother's prescription ran out they did not contact us directly. They simply stopped fulfilling orders but still sent order availability notifications. I had to contact them directly to find out an updated prescription was needed.
Polly's S.
Home Care Delivered has good quality incontinence supplies and polite customer service representatives. I would certainly recommend them as a company you should consider. However if you do encounter a problem, you should definitely ask to talk to one of their specialists to get things done for you. Talking to their regular representatives can leave you badly stranded. A change in insurance companies went very poorly for me, you have to talk to one of their specialists to ensure changes are made correctly, and then you will be quite PLEASED with how good Home Care Delivery can work for you.
Response from Home Care DeliveredJul 5, 2018
Thank you for taking the time to reply to our request for feedback. We value you as a customer and always strive to make each interaction an exceptional customer experience. Based on your comments, we would very much like an opportunity to address your concerns and resolve any issue in an effort to regain your trust. We will be reaching out to you shortly by phone or email and will work with you to resolve this situation.
