Home Care DeliveredHCD is changing how you get medical supplies, offering fast delivery, free shipping, and the best-rated service in the medical supply industry.
Home Care Delivered (hcd.com) has 3,741 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Lavida
No overnight would really like a pack or two of over night.
Response from Home Care DeliveredJul 2, 2020
Thank you for your recent feedback regarding your experience with Home Care Delivered. We will be reaching out to you shortly by phone and will work with you on a solution for this situation.
customer
I had an extremely hard time getting started because HCD kept contacting my mother instead of me. I don't know how they got my mother's phone number to begin with but I kept calling and leaving messages and I talked to representatives several times and told them to stop contacting my mother. HCD continued contacting her, to say the least it was very upsetting. Now that this issue was corrected (I hope) I am very happy with my first delivery and product, just need to tweak it a bit and it will be great. It will be so nice not to have to go to the store and purchase these things.
Response from Home Care DeliveredJun 30, 2020
Thank you for your recent feedback regarding your experience with Home Care Delivered. We regret that your experience didn’t fully meet your expectations. We will continue to work hard to regain your trust and maintain your business.
customer
Satisfied with products it's slot easier to get through the mail
Tresa
They have worked hard to find the right products for me. Customer service is always very nice and knowledgable.
customer
The ordering process is a little confusing. I was told I would get a call when everything Was set up. I never got a call. Instead I got a email stating the doctor never sent the prescription. When I call Ed the doctor, they said the already sent it. I got supplies a day later. Communication could use some improvement.
Response from Home Care DeliveredJun 9, 2020
Thank you for taking the time to reply to our request for feedback. We value you as a customer and always strive to make each interaction an exceptional customer experience. We will continue to work hard to earn your trust and maintain your business.
customer Pamela G.
They sent me the diapers instead of the incontinence pads that I requested
Response from Home Care DeliveredMay 4, 2020
Thank you for taking the time to reply to our request for feedback. We value you as a customer based on your comment, we would very much like an opportunity to address and resolve any issue with the product. We will be reaching out to you shortly by phone and will work with you to resolve this situation.
customer
Still haven't received all my order
Response from Home Care DeliveredMay 1, 2020
Thank you for taking the time to reply to our request for feedback. We value you as a customer. We will be reaching out to you shortly by phone and will work with you to resolve the shipping situation. Thank you.
Bethany
Supplies ordered came quickly and are of good quality. I would like to explore getting disposable adult wash cloths and hand sanitizer.
Response from Home Care DeliveredMar 9, 2020
Thank you for your recent feedback regarding your experience with Home Care Delivered. We will be reaching out to you shortly by phone and will work with you to discuss possible additional products.
