HazinteriorsReviews of hazinteriors.com

Complete Scammer, steals your money and blocks your messages

As with the other comments here, I have also not received my rug despite my order being placed six months ago. Requests for a refund have been ignored and comments deleted on Instagram - the business owner's statement below that everyone has been refunded is completely untrue. Avoid this seller at all costs.

13/06 UPDATE: within 120 days you can apply through your bank to refund the payment for goods not arriving. Currently in the process - no guarantees but at least bank is aware. This "business" is a car crash, advertising daily on Instagram, she claims to source rugs from Morocco and sell at discount. I wish these reviews were available in January when I foolishly gave her my money - if this review helps stop just one person buying, I am happy. Four months on I have reported the transaction to my bank as a scam trader. Reported to Instagram, this company is dissolved on Companies House 2020. BUYER BEWARE.

DO NOT BUY. Same experience as all the other reviewers. I never received the rug despite multiple promises and excuses. Constantly had to chase for any update or response. I have requested a refund and again in same position as to rug- lots of promises with no sign of the money. I believe the Instagram account is a scam and the business is showing as dissolved on companies house website.

Almost identical to other reviews. I got my refund in the end. I almost gave up! After a stressful 6 months. I believe the daily whats app messages were the hero. number found on her website messaging system.

I feel obliged to write a review of my customer experience of Hazinteriors2311 As with other reviews here, my experience was truly awful. And the worst customer experience I can say I’ve ever had. I purchased a rug in December 2023 and was given a two week lead time. This came and went, and so did many other delivery times given. Finally three months later (with me chasing every single time) I requested a full refund. It took nearly five weeks to get my money back. I honestly believe that if I had not fought so hard, and kept messaging this so called business I would not have received my money back. It made me extremely nervous when I asked for the refund and was told your rug is here now, and the rug would be with me quicker than the refund! They almost begged me not to cancel my order. Completely unbelievable. Several times I was told the refund had been processed, and then ‘I’m not sure why it hasn’t gone through I’ll have to process it manually’ then later it was apparently an accounts lady processing it. Strange considering her excuse the whole time for lateness was that she was only one person and ran everything by herself. I genuinely felt that my refund was not going to ever arrive and if I hadn’t chased and chased it wouldn’t have. Having now received my refund, after constantly begging this trader for nearly five weeks, I can safely say i would NEVER buy through Instagram again. And have seriously considered contacting some of the publications this trader has featured in as a warning to other buyers. Beware.

UPDATE: further to the company’s protest post on this listing, no refund has been received. No notification has been received. No communication has been received. Rendering her argument baseless. More lies, to nobody’s surprise. Like other reviewers, this is possibly the most diabolical service I’ve ever had the misfortune to experience. Bought a rug in September 2023. Zero updates from seller unless I enquired. Plenty of false promises of delivery dates. After the “guaranteed” date of mid March came and went, I’ve been asking for a refund of the ~£500 I paid upfront seven months previous. Of course no refund has materialised and I’ll have to involve legal soon enough. Dishonest, non-communicative, chaotic. My advice is buy your rugs elsewhere. This seller is either a fraud, going bust or both.

Awful experience with this extremely unprofessional business - DO NOT BUY FROM HER. The Instagram page makes it appear legit but, similar to other reviews here, it is a scam business or just extremely poorly run. I was given multiple false promises of a delivery date, having originally been told two weeks. I have now been waiting for four months on a refund and she has even gone so far to send me a false refund invoice. I still have not received back the £500 I paid. Such a stressful and awful experience.