Emily KM C.
Dress not as advertised!!!
We ordered a dress for my daughter’s 5th grade graduation and we’re so excited. The dress that arrived was not the dress they were selling and advertised in the pictures! It was a lovely calf length floral dress in the pictures which is what my 11 year old daughter prefers. When it arrived it was above her knees and the pattern of flowers looked more like a drawing. It was so disappointing. I tried to reach out to Hayden about the fact that the dress was not as shown and got no response to the issue.
Response from Hayden GirlsJun 19, 2026
Hi Emily, We’re sorry this happened 😔 Especially for such an important occasion. We understand why this felt disappointing, and we’re sorry the dress didn’t match what you expected from the photos. We also apologize for not getting back to you sooner. We’ll reach out and see what we can do to help. Thanks for letting us know. Warm regards, Hayden Girls!



