HatpublicReviews of hatpublic.com

I ordered hats for an event and paid for expedited shipping. That was 2 weeks ago. The tracking has not even been updated in 1 week. Really wish I would have read these reviews prior to purchasing from the company. Hat Public reached out to me via email and refunded the shipping cost, but no mention of when or if the hats will arrive. Is this company just a scam? I’m worried the hats will never arrive. Also, I’ve tried to call several times and am kept on hold for awhile, then sent to voicemail. If you call back immediately, sometimes you can speak to someone. But they cannot give you more information than the shipping company. Do not order from this company, you will just get the run around.

Ordered a product, Whalers hat, for Father’s Day. I knew that the arrival date was after Father’s Day so I gave him a picture. We’ve been awaiting product. June 17 shipped, 18th in Las Vegas. July 2nd… asking for a review for a product I haven’t received. And now crickets! Do NOT waste your time with them. I wish I had seen these other reviews before this.

I paid for my hat in full and did not receive the product. Customer service has stopped responding to me and they have not refunded my payment.

I ordered a T shirt from them 2 weeks later still nothing. contacted them by email 3 times and had to leave a message by phone twice (they would never answer the phone) and never received a single response. Had to go through PayPal to get my refund. GO ELSEWHERE!

I am highly disappointed with my experience. The website explicitly stated the item would be delivered on June 17th, which is the sole reason I paid extra for express shipping—I needed it for an event on June 19th. Not only did it miss the promised June 17th date, but it wasn't delivered until June 22nd—three days after my event had already passed. Paying a premium fee for express shipping is supposed to guarantee a fast, reliable delivery date. In this case, it was a complete waste of money, and I was left without the item when I actually needed it. I would not recommend relying on their shipping dates.

Cheap quality material and craftsmanship. Very disappointed because I really liked the design.

Hat public doesn't deserve a star. This site wouldn't let me write reviews with out a star. Poorly made products. 3rd's not even 2nd's decal lettering. No return receipt No way to contact them Scam all the way...!!!!!

Straight up scam, avoid at all costs!!