Matthew P.
Never received the suit
Never received the suit. I emailed this company about it and never received a reply. Poor service.

The Originator of the Seersucker Suit. Founded in New Orleans in 1909, Haspel is the originator of the seersucker suit and now offers a vibrant collection of men's shirts, pants, and fashion accessories. Known for innovative lightweight fabrics, Haspel is the preferred men's clothing brand to keep you looking and feeling cool. Damn right! ABOUT US Joseph Haspel, Sr. originated the use of a lightweight cotton fabric known as seersucker in the manufacturing of men's suits in the early 1900's. His suit solution for Louisiana's blazing summer heat became the brand's signature item, propelling Haspel's popularity beyond its southern roots, while making an indelible mark on American menswear. In the following decades, Haspel continued to expand its offerings, attracting new enthusiasts with its bold colors and classic sensibilities. It also pushed the envelope of innovation, introducing stretch fabrics and working with fabric companies to create the "miracle fiber" used in wash-and-wear suits. Owned by the Haspel family, the brand today has built on it's iconic tradition in Summer Suits and expanded it's roots in menswear to accessories and new products. SEERSUCKER SUIT SEPARATES SUITS & SPORT COATS APPAREL FORMAL ACCESSORIES SHOES & BELTS GIFT CARDS SALE
Haspel (haspel.com) has 641 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Showing 38 reviews with 1 star · Clear filters
Matthew P.
Never received the suit. I emailed this company about it and never received a reply. Poor service.
Samir
Shipping was atrocious, the box was broken open all around, falling anpart like it had been smashed by heavier boxes in transit (confirming they used cheap shipping providers) and barely held together by the flimsy tape. Luckily the jacket wasn’t harmed by any of the dirt or debris that got in, or from it being crushed, but it was the wrong size coat and despite numerous attempts to reach them I have yet to receive a response
Ambo
Pants of Suit ( 2 parts right. They go together normally. That is why they call it a SUIT. ) had to white spots on the pants in a noticeable plate. Needed to take it overseas where I live. You refused to replace it. I know another source now that has the same material and same pricing. I will go elsewhere. You ask for Ambassadors. Ambassadors are influential. They convey good and bad. This Ambo will not have great things to say. Unfortunately.
Response from HaspelJul 21, 2025
Thank you for taking the time to share your feedback. We’re truly sorry that your experience didn’t meet expectations. Unfortunately, the item you requested as a replacement was out of stock at the time, and as it was a final sale item, our usual policy does not allow for returns. That said, we made an exception by issuing a free return label and offering a full refund to help make things right. While we do not have an ambassador agreement in place, we appreciate your passion and are always open to feedback from customers. We’re glad to hear you’ve found another option that suits your needs, but please know that our offer to issue a full refund still stands if you'd like to return the item.
Teena H.
Bad fitting garment. Trim fit coat is big in the shoulders thru the point to point. It looks like a classic fit that's been trim down. The pant was really small in the waist in relation to other pants which means going up a size will yield baggy legs....
Response from HaspelJul 1, 2025
Thank you for the honest feedback—we really appreciate you taking the time to share these detailed fit notes. We're sorry to hear the sizing didn’t meet expectations. Fit is something we take seriously, and insights like yours help us improve. If you haven't already, our team would be happy to assist further with fit guidance or an exchange. We're here to make it right.
Cichon P.
I returned the shirt and shorts for a different size and have not received any acknowledgment of received or if any replacements as requested.
Response from HaspelJun 16, 2025
Thank you for reaching out — we’re sorry for the delay and any frustration. You can reach us directly at 225.756.4724 for immediate assistance. We’ll get this sorted for you!
Sharon R.
Still have not received my package, I sent message to customer service with no response
Chris
The product that I ordered suddenly became unavailable. I did get a refund, but I wanted the product.
Response from HaspelJun 16, 2025
Thank you for your feedback — we completely understand your frustration. While we’re glad the refund was processed quickly, we’re sorry the item you wanted became unavailable. Inventory can move fast, but we know that doesn’t make it any less disappointing. We hope we get the chance to make it up to you soon.
Robert B.
Tie is cheap Chinese junk. Advertised as silk it’s actually a silk blend and cheaply constructed. I doubt I’ll ever wear it.