HaspelReviews of haspel.com

4.6641 reviews
Clothing & Underwear
7277 Exchequer Dr., Baton Rouge, Louisiana

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Haspel

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About Haspel

The Originator of the Seersucker Suit. Founded in New Orleans in 1909, Haspel is the originator of the seersucker suit and now offers a vibrant collection of men's shirts, pants, and fashion accessories. Known for innovative lightweight fabrics, Haspel is the preferred men's clothing brand to keep you looking and feeling cool. Damn right! ABOUT US Joseph Haspel, Sr. originated the use of a lightweight cotton fabric known as seersucker in the manufacturing of men's suits in the early 1900's. His suit solution for Louisiana's blazing summer heat became the brand's signature item, propelling Haspel's popularity beyond its southern roots, while making an indelible mark on American menswear. In the following decades, Haspel continued to expand its offerings, attracting new enthusiasts with its bold colors and classic sensibilities. It also pushed the envelope of innovation, introducing stretch fabrics and working with fabric companies to create the "miracle fiber" used in wash-and-wear suits. Owned by the Haspel family, the brand today has built on it's iconic tradition in Summer Suits and expanded it's roots in menswear to accessories and new products. SEERSUCKER SUIT SEPARATES SUITS & SPORT COATS APPAREL FORMAL ACCESSORIES SHOES & BELTS GIFT CARDS SALE

Haspel (haspel.com) has 641 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Also known as: haspel.com
Website: haspel.com
Category: Clothing & Underwear
Location: Baton Rouge, Louisiana
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 83% of reviews.
Latest: Most recent review: August 2025.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Haspel reviews

Showing 38 reviews with 1 star · Clear filters

Jeffrey S.
Aug 15, 2023
My sizes were not in stock.
My sizes were not in stock.
M. D.
Aug 10, 2023
Disappointing customer service
Pants don’t fit true to size. Return process was difficult. I wanted a different color when I made the swap. Called and wrote. They did not respond and sent the same color back. I’m a New Orleanian so wanted to support this company but the customer service for an expensive, 100% online, independent retailer is disappointing.
Jaynellen S.
Aug 7, 2023
Incorrected labeling
Although the Jacket fit perfectly, the slacks were too tight in the waist. I exchanged them for size 38. Upon receipt of those they were also too tight. We were getting ready to travel so I set them aside, only to discover upon return that the tag listed 38R but the inside tag was 36R. I measured the wait to confirm the error. If the next pair is not correct, I plan to return the Jacket as well. Having heard many good reports of your company this is very disappointing.
Response from HaspelAug 8, 2023
Apologies for the error in the manufacturing tag selection. We are happy to exchange it for you and cover the shipping. If there is anything else we can help you with, please give us a call 225-756-4724 or email us at [email protected]. https://www.haspel.com/pages/exchange-returns
E. B.
Jul 14, 2023
Shoes were mislabeled as a 10
Shoes were mislabeled as a 10. They were at least an 11. I contacted customer service to inquire about an exchange. No response. Now it’s a return. And I’m unlikely to give Haspel another shot. This was easy. A white suede buck. How do you screw that up?
Response from HaspelAug 7, 2023
Our apologies if we missed your contact to customer service. We are available at [email protected] or on the phone at 225-756-4724 during business hours M-F. I’m sorry to hear that you didn’t get the best fit. We do offer free exchanges if you ever need a different size in the future. https://www.haspel.com/pages/exchange-returns Please give us a call if there is anything else we can do to assist you or if you have any questions. 225-756-4724.
Jesus R.
May 22, 2023
Poor service the size was not true
Poor service the size was not true. Or They may have sent me the wrong style since it was way too tight I asked to return and they made it very difficult I had to pay return shipping even though it was their fault I will not shop there and I encourage others to shop else where The suit
Response from HaspelMay 30, 2023
I'm sorry that you were not pleased with your experience. We offer free exchanges and we cover the shipping on exchanges to help you get the best fit. All brands vary in sizing, and we are happy to accommodate after you try on if you need a different sizing. Please let us know and we are happy to exchange them for you at no cost to you. Here is our full return policy: https://www.haspel.com/pages/exchange-returns as listed on our website. Please let us know if there is anything else we can do for you 225-756-4724.
Cognetta
May 22, 2023
I wrote an email earlier today.
I wrote an email earlier today. I have bought 6 or more suits/tuxes/from you and love them all. I have always worn 46 Long jacket and 40 pant. The olive seersucker I ordered as above fits me perfect in the jacket but the pant is cut too tight and I would have to let it out at least an inch which would show. I would like a return label. At same order i ordered a xl seersucker check and got pinstripe which I did not want. Armand Cognetta 850 545 4999
Response from HaspelMay 30, 2023
Our offices are closed on the weekends, we emailed you back a the following business day indicating our returns and exchanges are completed online on our website at: https://www.haspel.com/pages/exchange-returns If you have any difficulty completing your return, please give us a call at 225-756-4724 and we can complete over the phone if you need.
customer
May 19, 2023
How do I rate them on nothing?
All customer service did was tell me to return the swimsuits. I suppose there is nothing else they could do. But how could I rate them on nothing?
Response from HaspelMay 30, 2023
We apologize for the issue with the manufacturing of the swimsuit, we have addressed the error with our manufacturer. It looks like your return arrived today and will be processed shortly. Again, we apologize for the inferior quality of product you experienced, we are working to rectify it. Thank you for bringing it to our attention and for your feedback.
Dissatisfied
May 3, 2023
Quality Control Lacking
One item arrived damaged, and one item was never packed. Resolution is ongoing — no quality control there, either. It is unfortunate as the product is fine and the company has a fine tradition.
Response from HaspelMay 9, 2023
We apologize for the missing item and your tie being damaged in transit, we have replaced both items. Please let us know if there's anything else we can do for you.

HaspelReviews of haspel.com

About Haspel

About these reviews

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HaspelReviews of haspel.com

Haspel reviews

My sizes were not in stock.

Disappointing customer service

Incorrected labeling

Shoes were mislabeled as a 10

Poor service the size was not true

I wrote an email earlier today.

How do I rate them on nothing?

Quality Control Lacking

About Haspel

About these reviews

More in Clothing & Underwear, Louisiana

Apparel by Home Run

hergymclothing

SkyGoons

Culture Overdose Apparel

Haspel reviews

My sizes were not in stock.

Disappointing customer service

Incorrected labeling

Shoes were mislabeled as a 10

Poor service the size was not true

I wrote an email earlier today.

How do I rate them on nothing?

Quality Control Lacking