Sid
Decent Product Horrible Customer Service
We were using them in production, Their whole API was down for atleast 12-16 hours. Which is fine but their CS didn't even bothered to reply our constant messages. Absolutely 0 communication, Even no warning email was send when the API was down, we got to know from our customers We got a respond after 6-7 hours that said, The API is live, No explanation. Our team downgraded the plan, We will keep using this for development but can't trust them for Production use cases,
Response from HasDataSep 15, 2025
Thank you for your feedback. We sincerely regret the recent technical issues that led to the service downtime you experienced. Ensuring the stability of our API is our highest priority, and our engineering team has already implemented improvements to our infrastructure to prevent a recurrence. We are committed to providing a reliable service. We have reached out to you directly via email to address your concerns and find a satisfactory resolution. We value your business and hope to reconnect with you soon.



