Jenny C.
Within less than 24 hours my crappy…
Within less than 24 hours my crappy situation was turned around thanks to one upper manager. I wholly believe giving credit where credit is due so listed here is my updated response (with the original review still listed below) ... An upper level representative contacted me back saying that they had reviewed everything had were closing the case in my favor. They refunded me in whole, are going to coach the rep I had originally talked with, AND are reviewing the seller I had a problem with. I did not expect a response back, especially one that was so positive and professional. Because of this one person being so awesome I have decided to continue buying from Harmony Pharm, albeit with more discretion on who I do business with on there. I still strongly suggested having the option to edit or reopen dispute tickets as most of the problem could have been solved with that.