Hardee'sReviews of hardees.com

Fries were cold. Ordered onions on the hamburger...no onions. No other customers were present so no pressure but service still poor.

I seldom visit Hardees, but today I gave the location in Southport Richmond, Va, a shot. It was a mistake. The counter help was rude. The order was wrong & incomplete. How a national fast food chain can operate like this is a mystery & a shame. I remember why I snubbed Hardees before. I guess for one chain to be exceptional, another (Hardees) needs to be crappy.

For the last 20 years I’ve had good service at the 300 McFarland avenue store today we went through the drive through the cashier only got part of the order and refused to put what she missed on the order at the window and argued with us and was very hateful this has changed my mind from using this hardies I drove out of my way to go where I had gotten good service in the past

I got a ham /gravy biscuit platter on Monday morning, May 11th. It only took a minute to place the order. However, the gravy was VERY thin and watery. Not the typical gravy they usually serve. The gravy also had sizable clumps of flour that apparently had not been mixed enough. I showed this to the personnel at the counter and they gave me another cup of gravy. That cup of gravy was gritty. Hardee’s DID NOT get it right this time. I was very disappointed with this visit.

In the past, your food was EXCELLENT I loved it. But my last 3 visits, the food that I ordered online and picked up in your drive-thru, was the worst you ever served me. I get the Original Bag deal.. I know for a FACT that my double cheese burgers were made hrs before. I use to be a cook and those buns were stale and hard just like a bun gets when it's been sitting for a long time , and I mean a very long time. And when I picked it up, they must have thru it in the microwave or tried to heat it some other way BUT they failed. The bun was slightly luke warm, hard and dried out. Both patties were not hot and somewhat cold. And there were onions and pickles stuck to the bun and I also asked for neither. It's as if they make up cheese burgers with everything on them, ahead of time. And I got 2 of the old, dried up burgers that were sitting there, who knows how long. Like I said, the orders from before were so very good. The visit before this one, My roast beef sandwich was terrible and I threw it away. Well, you asked for some feedback and I gave it to you. I now plan on NOT going back to this Hardees and will probably start buying Taco Tuesdays UNLESS you can change my mind and tell me that you will offer me the best made, tasty cheese burgers like you use to have. And bring back the best spicey chicken sandwich ever. But i'm guessing nothing will be done. Hardees HAD the best food and it was worth the wait making it. Will I get a response by email in a form letter or a sincere email telling me that I can go back to Hardees ? Or did I waste my time ? I'm 67 and I miss the made-to-order fast food places. Loren Tosseth

Website does not work well. I had to abort it as it closes 1/2 h before the restaurant closes even though I was sitting in the parking lot and of course the store would not honor the on line prices. Items that were really good and competitive that are gone 1. Ham and cheese croissants-breakfast and the handmade raisin buiscut-breakfast that were traded off for some kind of ready made buiscut not nearly as good. And my favorite which is no more home made beer battered onion 🧅 rings ! We want these back ! If the buiscuts and gravy go I’m gone ! Evansville, Indiana

Longhorn Road Lynchburg VA employees have the worse attitude toward customers and each other that I have ever encountered in my 64 years. When the food came it was a cold egg sandwich with ice cold cheeses slapped on it very dry. Just awful experience.

The Hardee’s in Hillderbran NC is awful No management, period no training Orders if you get it in a reasonable time will be wrong missing and incorrectly prepared The staff will offer you to come back and pick it up no sorry we messed up Come back or shut up Don’t order chicken unless you have 25 minutes from when they decide to start them usually after 15 minutes Good chicken if can wait