Ordered with a cc. Please people, don't use your debit card. They sent an email confirming payment. Then I heard nothing. I wrote an email after a couple of days to confirm shipping but did not hear back. No telephone or chat works. I was ready to file a claim with my cc company. But they shipped it. Arrived in perfect condition. From order to receiving took 12 days. That isn't bad. Would be good to be able to communicate with them from my end. They do send regular shipping updates after it is shipped.
RC
R Cecil M.
I can only conclude I have been scammed / edit: they finally understood the issue and fixed it
Update:
HFS has fixed the issue and the order is successfully processed. The saga below set the stage for my replying to every communication with "I paid with bitcoin" and "someone has received my bitcoin dollars" and finally someone there actually figured out what I was trying to convey. So after quite a frustrating struggle, it is resolved and apparently I have not been scammed. I'll update again when the product is received.
End of Update ------------------------------------------
Initial Post below:
I have had multiple successful purchases from HFS. A few days ago I place another order.
I chose bitcoin and did not get the bitcoin crypto address needed to pay, also did not get the expected phone call to confirm the order.
The next day I got this email from danlela at a domain that whois says is not registered, deverefine.co .
Dear Customer,
Thank you for shopping with us at our pharmacy. We noticed that there was an issue processing your recent order. We sincerely apologize for the inconvenience.
To ensure you receive your order without further delays, we kindly ask that you place the order again using the link below:
Website
Rest assured, everything is working smoothly now, and your new order should go through without any issues.
If you have any questions or need assistance, feel free to reply to this email or contact our support team.
Thank you for your patience and understanding.
Sincerely,
Emily Customer Support Manager.
=============== end of email =========
review continuing:
"website" was a link to 5pharm.co .
I went there and re-ordered, again selecting bitcoin. This time I was able to do the bitcoin transaction then and there. I completed the transaction successfully it would seem. It said I would get a call to confirm order which again did not happen. Note: I have bought from hfs multiple times in the past, so I know the drill.
So it appears that I have been scammed. The crypto site that I used warmed me several times that it was a scam but I was trusting based on my past purchases.
They are now contacting my via text and email saying
"Please use the following link to pay for Your order because your banking card was not charged on our web site due to technical reasons.
It is necessary to complete the payment within the next 4 hours!"
They don't seem to understand that I selected bitcoin, and if I had select credit card they would have had the info because I would have had to supply that before the order was placed.
Some entity has my bitcoin dollars. I can no longer trust this site.
