Happiest BabyReviews of happiestbaby.com

The Snoo is already way overpriced but I was willing to spend the money on it for a better nights sleep. I waited till the “end of year” 30% off sale and tried ordering it the morning of December 28th. And bam, no longer valid. I contacted Happiest Baby and they gave me no options other than an apology. The thing is, you can find Snoo’s second hand for dirt cheap and they get passed around like candy nowadays. I was trying to do the right thing and purchase it directly from the company to support them. But seeing as they falsely advertised their “end of year sale” it has changed my mind about the integrity of this company. My advice is to buy one from a friend or on marketplace instead, they typically go for under $450. Keep in mind you’ll still have to pay the new $25 a month subscription fee.

The snoo used to be a great product but the company has become straight up evil. They’re putting more and more hardware features behind a paywall and it is just a matter of time before you have to pay $1500 and also $20 monthly to have a functional bassinet. Really scummy tactics from a terribly unethical company.

Adding a paywall to access features that were included and built into the $1500 price when the product was purchased should be illegal. I see a class action in this companies future. The Snoo will continue to rock harder and harder when my son cries to the point where it seems like he’s crying because he’s being shaked by the Snoo so hard. Snoo now wants to charge me $20 a month to “lock” the rocking on a moderate level. So my choice is pay $20 a month after the $1500 purchase cost, let it shake my son very hard, or just turn it off completely.

We purchased our SNOO secondhand prior to the birth of our baby. Before our baby was born, SNOO locked features available on our device behind a subscription model paywall. Whether this is legal or not is a concern to me, but also this bait and switch is obviously a corporate money grab that takes advantage of new parents. I am happy with the SNOO product, but I will 100% recommend a competing product over the SNOO because of how disappointing this was for us as first time SNOO users who were blind sighted by a fee after doing research on what item might give our family the most value. A physical item costing over a thousand dollars should not have basic features locked. I would love to sing SNOOs praises (as it works incredibly well for our daughter) but this unexpected subscription during a time when many are not working to care for a new baby is just gross.

Shameful price-gauging! Shame on them for treating new parents who have already spent a fortune in their products this way. DO NOT BUY. IT IS A SCAM. Invest in a Mamaroo cot or anything else but do not buy this product and warn all your pregnant friends too!

So dumb that they charge a TON then they also now make you pay for a subscrption

As a long-time customer of Happiest Baby, I am deeply disappointed with the direction the company has taken with its recent changes. The forced shift to premium subscriptions has been nothing short of frustrating. Features that were once part of the standard package are now locked behind an additional paywall, significantly reducing the functionality of the products I've already invested in. It's disheartening to see a company that prides itself on supporting parents choose to prioritize profit over customer satisfaction. The decision to disable previously available functions unless we subscribe to a costly premium service feels like a blatant cash grab. This move not only undermines the trust we've placed in Happiest Baby but also imposes unnecessary financial strain on families. I urge Happiest Baby to reconsider this approach and restore the value and functionality of their products without forcing customers into premium subscriptions. Until then, I cannot recommend their products to other parents.

Put key features of their expensive bassinet behind a subscription after purchase. I purchased my bassinet second hand expecting to get access to all the advertised features. I then spent hundreds with snoo purchasing accessories and other items from their online store. If I had known about the incoming paywall subscription I would have taken my business elsewhere and neither purchased the bassinet nor the many items from their online store. Short sighted anti customer, anti parent move by happiest baby