Mark H.
To be clear The glove is nice, but shipping is horrid
To be clear, AFAICT the gloves do work, I'm an aging guitarist and I like the gloves, I gave a pair to a friend also. But my poor rating is the SSSLLLOOOWWW shipping. They didn't get it out the door for 8 days and then used a bus service to ship partway, and that was horrible. It took nearly 3 1/2 weeks to get them. Another concern is the Facebook ads. Every single one shows a different-looking glove. They are evidently using AI in ads and not showing the true glove in most of them; that is deceptive and unprofessional. UPDATE EDIT: Company has contacted me a few weeks ago and promised to change their advertising. They haven't. I get dozens of their ads showing about 6 different forms of the stabilizer. This is deceptive. The cost to make these has to be really low as there is very little to them, but don't trust the images they put up, you're will look different. Shame on them, I'm lowering my rating from 3 (I was hoping to up it to 4 or 5, but, nnnoooo) to 1.
Response from HandhearthAug 31, 2026
Dear Mark, Thank you for your honest feedback, and we're so glad the gloves are working well for you and your friend. We're truly sorry about the shipping time, that's not the experience we want anyone to have. We'll also be taking a closer look at the ads you've mentioned, thank you for bringing it to our attention. Thank you for your support, and for helping us improve. Hand Hearth Customer Support
