Unhappy
Do not use this company.
Ordered 4 pairs, but were a bit too large. Got in touch with customer support, at first all seemed to be going good, BUT now emails are being rejected. I would tell you all not to use this company. Dare say no refund will be coming!!!! Now had response from Handhearth on this site saying get in touch via the email, how can I when it gets rejected????
Response from HandhearthOct 16, 2026
We’re truly sorry for the frustration and worry this has caused, especially while you’re trying to arrange your return and refund. We’re currently experiencing a technical glitch that is causing some emails to [email protected] to bounce back. We understand how concerning this must feel when you’re waiting for a resolution. Please know that we’re working to resolve this issue and would appreciate the opportunity to assist you with your return. We’re here to help and want to make things right for you. Hand Hearth Customer Support
