Halon TaxReviews of halontax.com

Do not waste your time with this firm. Initially signed on with them for a monthly contract. Everything seemed great, included tax returns (business and personal), bookkeeping help, able to ask questions, etc. Three months into it, they changed their business offerings around, charging the same amount of money and limiting what they would help with. After realizing their business model was not lucrative enough, they switched it on their users. On top of this, it was near impossible to get a timely meeting on the calendar. THE BEST PART - they shut off their meeting scheduler during tax season to keep their customers from scheduling meetings with them! Bass Ackwards if you ask me! Lastly, I was recomended to file as an S corp. Accountant placed this form in my return but failed to submit it to the whoever needed to receive it (as I am finding out now, a year later). This firm is extremely unprofessional and has no idea what they are doing. Please do yourself a favor and RUN, not walk, run away. Update - Their reply is ridden with lies. They shut off their calendars the majority of tax season. This company is the one who suggested I become an S corp. Based on their monthly fee, which I was paying, they said they would do it. Never happened. The most unprofessional firm I have dealt with to this day - trying to lie their way out of crappy reviews.

Awful to deal with. The onboarding process does a great job of selling services but they can't deliver on any of their promises. Stay away from this terrible company.

I'm just writing in response to the review replies. Shame on you Chris.

Be sure to read all the reviews, they weren't lying! Quick to take your money, slow to do any work or communicate with you. Filed our taxes late and won't cover fees & penalties. What a scam.

Poor communication. It took me three months to prove I paid for my taxes to be completed. They failed to let me know the extension deadline. Really poor service overall. Oh and did I mention they collected $1800 and never filed my taxes. I highly recommend against hiring this service. Save money and get your taxes completed by going elsewhere.

They never put my 2019 taxes through! When I attempted to get in the dashboard, I could get in, but my returns were not loaded in the system. I sent Sara a message in a chat to see if there was a reason I did not have access to MY information... that I paid $300 to have them complete. Here was her response: "Good morning, It looks like your account with us is cancelled. When a client cancels services with us, we shut down the portal completely. We do not want tax returns lingering in abandoned portals for security purposes. If you did not save copies prior to cancelling, you can request them from the IRS. We can retrieve client copies for you if you'd like and the fee for that is $250 each. Please let me know if that is something you are interested in. Thanks, Sara" When I logged into the IRS website, as I was doing my Turbo Tax return, it stated that I had not filed my taxes for 2019. I was confused as I paid Halon $300 to complete my taxes. Would never recommend using their services. Edited to add: When they saw my review on here, Sara explained she would not answer any further questions- that they would all be referred to legal. #BBB 7/8/2021: After a second attempt (last night) to reach someone about my taxes, Sara reached out and explained that I did not authorize them to e-file my taxes- and that is why they were not sent. She did provide me with the prepared tax documents and how to proceed with submitting to the IRS.

After using turbo tax for a few years I reached out to Halon Tax expecting skilled service. Unfortunately my tax forms were not filled out correctly, information was left out, and I had to hire a different accountant to take care of the mess. Not only I had lots of work to re-do but I wasted all my money by using this company. Do not recommend - you’re better off by using turbo tax.

I am currently paying a new CPA (for the second time in two months) to fix multiple things that Halon missed when filing our tax returns in 2020. After they abruptly dropped us (right after we found them due to changes in their desired clientele and the service options they offer which now priced us out) they refused to reply to questions we had about our filed return. We were told we would need to subscribe to their new, expensive services to go over our filed return. I was also suddenly unable to access my dashboard which had all my digital copies of my return documents and they refused to reply to email requests from myself and my bookeeper to let me download them, since I wasn't continuing with their new services. When I connected with a new CPA to have a better experience next year, he reviewed the retrun they filed and discovered that Halon did not include my self-employed health care expenses in the return. So I had to pay for him to refile and fix that. Then he discovered that they also hadn't included my husbands 1095 and the subsidy he takes through the health insurance marketplace. So, their recommendation to file jointly (we have always filed separately for various reasons) without without taking the subsidy into account is now proving to be a very costly one. Since my husband takes the health care credit from the marketplace and filing jointly changes his income to our income, thereby reducing or eliminating that subsidy. So essentially we will now owe his entire subsidy of about $4,000 back, due to their advice, on top of paying someone to refile our return two separate times. The way our taxes were handled, without having or asking for all the necessary information was unprofessional. Their refusal to go over our taxes with us or allow us access to our documents when requested because of changes they were making to their business for the coming tax year is reprehensible.