KL in D.
BEWARE -TOTAL SCAM
TOTAL SCAM I apparently requested a "free trial" in 2024, and I just got a Paypal receipt to my email for an Annual Plan from 5/2026 to 5/2027. Have spent the morning trying to cancel and get a refund. How can they access my PayPal account now? AI said that my account was now canceled, but I could continue using thru 5/27. I now have an Open Ticket requesting a refund of this unauthorized expenditure. Their website says if you try to get a refund via PayPal, it could take "months to get a refund". Total Scam. Stay clear. Jesus would not be pleased. Edit: I did receive a refund, and I am hopeful that my “subscription” has been canceled.
Response from hallow.comSep 1, 2026
Hi there, We’re sorry for the concern and frustration this experience caused, and we’re glad to hear that your refund has now been processed. We also want to clarify that Hallow cannot independently access or charge a customer’s PayPal account. Payments are processed through the payment method authorized when a subscription is started, and subscriptions may renew automatically unless canceled before the renewal date. We apologize if our information about PayPal disputes caused additional concern. We do not discourage customers from contacting PayPal or their financial institution. We explain the dispute process because once a charge is formally disputed, our ability to take action directly may become limited while the payment provider handles the case. We appreciate you updating your review to confirm that you received your refund. If you would like us to verify that your subscription is fully canceled and will not renew again, please contact us at [email protected], and our team will be happy to confirm this for you. — The Hallow Team 💙



