Hale Pet DoorReviews of halepetdoor.com

We purchased two cat doors to install in our dream home (our cat's dream home, too). Yes, they are more expensive than many, but the superior quality rates the expense. So far, the doors are installed but we have yet to all move into the house. However, I did want to rate the company thus far on their response to filling the order properly and quickly. Thank you!

Solid dog door. Easy to install.

Came with all the required parts and fit like a glove!

This is the second pet door we've purchased from Hale. The first one was installed 7 years ago, and was ready to be replaced. We haven't had the new one installed yet, but I feel certain that it will be as quality as the first. Our dogs (and cat!) love it, and so do we.

The in wall pet door arrived in good condition and was installed without issue. The carpet that covers the tunnel was too short but one call to customer service and they sent me a new piece 2 day air. I would highly recommend the pet door.

Needed a custom size flap for an insert I had previously built. Once I explaned the problem, the customer service representative took the measurements, I paid for the door (which was only slightly more than a standard size) and I had it within a few days exactly to specification.

I purchased a Hale doggy door that I used in my last house for over a decade. I loved it so much that when I moved to my new house I ordered another one. I had a little problem with the magnets staying on the flaps on this particular doggy door, so I called in, they were able to locate my order (even though almost a year had passed) and I was sent replacement magnets at no charge... I call this an AMAZING customer experience. I have recommended HALE doggy doors to all my friends for the last decade and based on my most recent experience will most definitely continue to do so. The lady I talked to was so nice and professional and couldn't have been better!!!! Thank you so much for standing behind your product and for a wonderful customer experience! You are the best around!!!

We did lots of research on a good, weather-resistant dog door for our new house. Hale Pet Door was very helpful, even after the purchase when they already had our business. Their donations to help shelter pets are also a good indicator of their core values. We used one of their local installers, and he had everything installed and cleaned up in no time at all. Overall a great experience.