Whether you have a little kitty, a Great Dane or Mastiff or anything in-between, Hale Pet Door makes a pet door that allows your pet access to the outdoors and back into the sanctuary of your home while saving on your energy bills.Already have a pet door and ready to upgrade? Hale Pet Door can make you a custom size to fit the existing hole in your wall or door.With readily available replacement parts, your Hale Pet Door will last for years, and the 5 Year Warranty provides peace of mind.
Hale Pet Door (halepetdoor.com) has 484 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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SHAD
Have had two pet doors at the house for 3 years now. The doors get a workout and they work great. No problems. Best customer service. I highly recommend Hale Pet Door
Response from Hale Pet DoorDec 3, 2015
Thank you for taking the time to write this review. We're glad to hear that you and your pets enjoy their Hale Pet Doors. We appreciate your business and are glad you are pleased.
JOE
We have a custom dog door made by Hale. It has worked great for 13 years. Recently we needed to replace the flaps. We contacted Hale, and they sent the correct parts out right away. Looking forward to another 13 years!
Response from Hale Pet DoorDec 3, 2015
Thank you for taking the time to write this review. We're glad to hear that your Hale Pet Door has served you and your pets well over these 13 years. We appreciate your business and are glad you are pleased.
Mike
Excellent customer service. The people I spoke with on the phone were very helpful. I needed quick delivery and they made it happen. Love that they donate a portion of the price to the rescue foundation where I found my dog. Overall great experience.
Response from Hale Pet DoorDec 3, 2015
Thank you for taking the time to write this review. I'm glad that we were able to get you your dog door when you needed it. Thank you for saving a life -- we're glad to be a small part of helping those who help the animals find forever homes like yours. We appreciate your business and are glad you are pleased.
J.P. J.
Great door, sturdy construction. Liked the fact that I could order door with security panel customized to fit my needs, had low overhead and limited right side clearance, needed panel to insert from left side and this was the only door that offered that option. Dogs took to it right away, one small Corgi and two Golden Retrievers, all go through with ease.
Response from Hale Pet DoorNov 17, 2015
Thank you for taking the time to write this review. We're glad to hear that the side load security cover worked for your application and that your dogs like their Hale Pet Door. We appreciate your business and are glad you are pleased.
Jean B.
I have the two-flap Hale doggie door. When I went to order new flaps I was given the one-time 50% off, so that was great. I will say if you have very aggressive dogs that come flying through your doggie door or if your doggie door is exposed to the sun beating down on it all day the outside flap does not last very long. After one summer my outside flap was ruined from the sun, did not lay flat anymore. So after just one year I have to replace the flaps; other than that they are great!
Response from Hale Pet DoorNov 17, 2015
Thank you for taking the time to write this review. Active dogs and the sun are hard on the safe, soft, vinyl flaps. The flaps are great at keeping the outside air out while allowing your dogs to come and go as they please. We appreciate your business.
CHRIS
I called Hale Pet door only to find out the Denver office is temporarly closed. They shipped the door flap the same day. Thank you Hale Pet Door.
Response from Hale Pet DoorNov 17, 2015
Thanks for taking the time to write this review. We're happy to let you know that the Denver store is again open, and we're sorry for the inconvenience the temporary closure caused you. We appreciate your business and are glad you are pleased.
Simpson
We ordered the x-large plus pet door, and were very pleased that It arrived 3 days later. The packaging was easy to open and the instructions to install were so simple to understand. The door is made from high quality materials and is extremely durable. We are so happy with this purchase. Hale is a great company that gives discounts to families that have adopted a pet. They also will make a donation to the rescue of your choice. I highly recommend this company and their products.
Response from Hale Pet DoorNov 6, 2015
Thank you for taking the time to write this review. We're glad to hear that your Hale Pet Door met your expectations and that you are pleased. Thanks for saving a life. We're glad to be a small part of helping pets find forever homes.
ADRIENNE
I had a great experience working with Hale. The customer service team was great and answered all of my questions to find a product that met my needs.
Response from Hale Pet DoorNov 6, 2015
Thanks for taking the time to write this review. We're glad to hear that we could help you find the right pet door for your home and pet. We appreciate your business and are glad you are pleased.
