Hale Pet DoorReviews of halepetdoor.com

I am so impressed with the help ordering over the phone, how fast the Giant wall dog door arrived and the superior quality! Thank you, Leslie

I bought the small-medium-tall wall unit - Clear instructions, solid materials and excellent construction make this a great door, I installed it myself in about 4.5 hrs. The only problem a home installer might have is cutting the tunnel as it is a nice heavy gauge sheet metal (fortunately I have a full set of tin snips). The flaps are really well made with three magnets on each one so it provide a great seal. If your dog is timid about going into or under things I would recommend getting the training flap. I made one and it is helping but the Hale one looks like it would be much better.

I have two twenty year old wall type doors for my two large dogs. When I ordered flexible replacement doors from Hale, the new magnets and weatherstripping wouldn't fit. A telephone call to Hale reveled that the parts had been re-designed. However, they came up with the old parts that I needed and shipped them in two days, all at no cost to me. I was impressed. I would certainly recommend Hale to anyone.

The quality of product is superior, and I now have a new door once again with the installation of the new flaps. The only mistake I made is that I should have had the Hale people complete the installation for me rather than doing it myself since it is a bigger task than expected. Regardless, the flaps are installed, and while it took longer since it was DIY project, it was successful! I am thankful that I had a Hale Pet door installed years ago, and would have them do so time and again.

We are very pleased with our Hale Dog Door- it is a well thought-out product; well engineered with strong, durable materiels- it is built for heavy use, and to hold up for quite some time.

It was simple to install. The inside and tunnel are all together for you. Put it in and attach the outer portion. Seal it up and done. Not a bunch of pieces to fumble with while installing. I'll use these doors from now on.

The 1" high entry frame option was / is perfect for our Basset Hound / "Winston". He took to voluntary use of the door almost immediately. Best money I've spent on dog doors over the past 5 to 7-years. You can't go wrong! We opted for the clear training door / swinging plastic slats option initially for training for a week, and received two heavier weight clear option panels to reduce outside airflow. Instructions for swap out of training slat panel is close to non-existent in the provided install guide. Would have appreciated better/more in depth explanation on how to effectively install the two heavier weight / clear plastic-rubberized bottom-edge magnetic sealing swing panels! I hope they don't rip off with our Bloodhound/"Bella-Mae" repeatedly running out the through the dog door panel / shoving from a much higher level!!!

Sent me replacement parts for dog door under warranty, at no charge.