HadesNYCReviews of hadesnyc.com

This is not a reputable company. We have been trying to return a jumper but they are totally ignoring our emails. Not trustworthy and unfortunately the jumper was poor quality

The items were never shipped and all inquiries about my order were ignored by staff. This is very upsetting and I would not recommend buying from thot brand. I thought it would be trustworthy since my favourite rappers were promoting their clothing, but it turns out they’ll never send the items and you’ll likely end up having to file a charge back through your bank like I did

worst store ever not even sure why the site has the lock symbol beside the URL since they just steal your money and ignore all emails and messages on social media if you try asking for a refund. Not to mention they forge their positive reviews and delete any kind of comment about your order not being shipped on social media. Disgusting company

Basically a scam. Ordered a year ago but still haven't gotten my items. After a few months, I emailed them at least five times asking for a refund because shipping was taking forever but I never got any replies. I also tried to reach out to them by sending a message to their Facebook page asking for a refund but they left me on read. DO NOT BUY FROM THEM. From looking at other reviews, it looks like a few people have gotten their items on time but do not risk it. There is a good chance that they will just take your money and never send you the items you ordered. They stole $200 from me and I sincerely hope these people go out of business.

If you actually want to recieve your items don’t order from here. They ignore all support emails and just never ship your item. My boyfriend has been waiting almost a YEAR. A FULL YEAR for my items and they either ignore messages or say its on its way. I tried to order him a hoodie to suprise him since he continues to support them for god knows what reason thinking they might have fixed their issues and clearly since its been almost a month and I havent recieved any information on my items status and they continue to ignore my emails and calls they clearly havent.

Ordered three items half a year ago. Still haven't received anything, honestly maybe the worst service I ever had ordering clothes. Can't recommend it to anyone.

Absolutely awful customer service, took them two months to send a defective jacket and made no concrete steps to rectify the problem, alongside barely maintaining consistent communication. Six months after my purchase following numerous attempts to sort out the issue and contact has ended with company blocking me on social media as they decided my reminding them of my situation was "harassment", instead of just telling me to either return the product for exchange, sending me a new one or just refunding me as I asked them to do multiple times. Problem could have been resolved so easily, and instead inconsistent, unhelpful staff made it so difficult. Highly reccomend avoiding.