Habitat for HumanityReviews of habitat.org

I have a home through Habitat for Humanity. DO NOT PURCHASE A HOME FROM THEM IN COEUR D'ALENE, IDAHO!!!! The director will switch the narrative to what suits him for that day. He will not care about your kids and if they get hit by a car or if your house is destroyed within a year of moving in. This is not a community like they say.

I thought this company cared to provide for less fortunate people. I was wrong. They are only looking for cash donations or brand new merchandise. We have a world of homeless people sleeping on the streets and they refused a "like new" mattress because it had slat marks on the bottom. They said they couldn't sell it. Really?? Very sad. I will never make another donation to this organization.

I was told H4H helps Veterans. I had someone mess up my gravel driveway so I contacted H4H for help. They did a VERY bad job and when I called to let them know, the Director never returned my calls. Tried to upload pics of my driveway now but this site did not allow me.

I agree with the many other reviewers -- very rude employees. I will never go back to give a donation to a Habitat for Humanity Store. It is just another business with angry employees, but this one is fueled by our donations.

These guys need to get their act together regarding donated furniture. There has to be a better way than an on-the-spot decision to not take it. There is no consideration given to the donor's time and effort to prepare and place these items for pick up, or the opportunity cost of not selling or donating elsewhere in the meantime. I recommend the following strategy: If you are planning to donate furniture to them, go ahead and schedule a pickup, but do not count on it being taken when they arrive. In the meantime try to sell it on craigslist for even a pittance. If they are going to make me play dice with whether or not the furniture is going to get picked up, I'm going to make them play dice with whether or not it will be there.

I am shocked to learn that a donation cannot be accepted because furniture was "Around" a pet. The process and waiting times are by far ridiculous (1 month) and after all this time, a person just told me that they cannot accept the items because they were around a pet. I personally think that you should state that the donations should be for BRAND NEW items that have not been exposed to absolutely any allergens and see how many items you get. This orgainzation is not a Charity!

Horrible experience I had nice pieces of furniture to donate so I called and someone asked for photos I sent photos. The person said yes we will take it off. Please go online and schedule a pick up. So that was not an easy process. I did schedule a pick up and then the day before today as they were supposed to pick up tomorrow. They emailed me and said they couldn't take two out of the three items. Last minute. I have everything in the garage. In the way of other projects I need to do. I am not happy. I told them as much I told him to never mind. I'll donate all items elsewhere. No need to come out for just one thing. Boo.

I had a sofa sectional that I scheduled for pickup to donate. The sectional separated into individual pieces for ease of moving, and I had already separated for the drivers benefit. The sofa also had a small hole that had duct tape on it...the drivers came in, took one look, declared the couch 'broken' and then stated they wouldn't take the couch. When I asked why, one driver became incredibly rude and said he wouldn't take what they couldn't sale, that the couch was 'broken'...I tried to explain that the couch was apart so it could be easily moved, but he basically stormed out, leaving my screen door wide open without ensuring it was closed properly.....the reactions of the drivers was so incredibly rude; the fact that they didn't want the couch (a $3k sectional sofa) is besides the point, we donated to another charity that was BEYOND thankful to have it. I called and emailed two different sources to discuss the drivers actions, even emailing pics of the sofa put together since the drivers refused to let me explain, and never heard anything back. I realize it's a nonprofit, but they should have better customer service and acknowledge when their employees were in the wrong.