jens M.
Paid, then suspended within 24 hours
Paid in full for a dedicated RDP server. Within 24 hours of payment, the account was suspended and my support ticket closed with no chance to actually discuss or explain anything — it was linked to a separate, unrelated account issue from months earlier on a completely different server. No refund offered for the service I paid for but never received. The first reply I got from billing was also oddly unprofessional in tone for a serious billing matter. Still waiting on this to be resolved. Would recommend being cautious before prepaying for anything here. will update my message if this issue gets resolved