Pictograph Z.
The company is listening to customers' feedback
The company is listening to customers' feedback, and quickly adapt their product according to these feedbacks.

At GuruFocus, our mission is to provide a combination of historical, financial and valuation data, powerful screeners, charts and comparison tools so investors can make smarter long-term decisions.Founder Dr. Charlie Tian was inspired by the wisdom of legendary investors like Warren Buffett, Benjamin Graham and Peter Lynch after the internet bubble burst in 2000. He developed GuruFocus in December of 2004, providing institutional investors’ trading information with the belief that investors would make fewer mistakes if they were to select stocks from the ones that have been researched by the best investors in the world.Focused on serving global investors, GuruFocus strives to become the most comprehensive value investing website available.More stock financials and valuation data are provided, along with trading histories of institutional investors and company executives. Investors can make smarter long-term decisions using powerful tools like the All-in-One Screener, interactive charts and comparison tables. Market valuations as well as economic and industry indicators lead to a better understanding of market cycles and overall valuations.With exhaustive financial data and powerful features, GuruFocus is a one-stop service for millions of value investors.Dedicated to helping others achieve investment success, GuruFocus is constantly developing new tools to generate potential value investing ideas for the long term.GuruFocus is on a fast growth track, expanding our service globally. We now provide Chinese, Japanese and Korean versions of our website. The next step is to open our business to investors in Spain, Portugal and Russia, among other regions, over the next five years as we prepare to go public.As a new generation of investors eagerly enters the ever-changing market, GuruFocus is ready for the next exciting step in our journey.
GuruFocus.com (gurufocus.com) has 189 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Investments & Wealth · Austin, Texas
Excellent
Investments & Wealth · Austin, Texas
Excellent

Investments & Wealth · Austin, Texas
Excellent

Investments & Wealth · The Woodlands, Texas
Excellent
189 approved reviews, newest moderated first
Pictograph Z.
The company is listening to customers' feedback, and quickly adapt their product according to these feedbacks.
Francois
Their platform have become the center point of my investment toolkit. Not only the huge amount of data available is well presented but it's also good at teaching and explaining the different data. Their support is very good too. I never wait more than a few hours before getting feedback.
GhC
The response by the Gurufocus technical team was prompt and efficient and the matter was resolved within 24h, despite the substantial difference in time zones.
Paco Lodeiro A.
Data is missing constantly for the last quarters of many companies. This is a very usual problem in GuruFocus. Please solve it o change your data provider!
Response from GuruFocus.comOct 10, 2025
Dear Paco, Thank you for choosing GuruFocus. We’ve responded to your tickets in our support system; in case you didn’t see those replies, we’ll explain here. We track financials for 65,000+ companies (110,000+ stocks) across 100+ countries, with raw financial data sourced from our data vendor Morningstar. How our data flows (general timelines) U.S. stocks (SEC filers): For companies that report to the SEC, Morningstar typically delivers the data to us within 48 business hours after the filing is publicly released. Non-U.S. stocks (non-SEC filers): Morningstar sources financials from official regulators and company websites. Delivery is typically within 10 business days after companies publish their reports. We’ve reviewed the delays you reported; most involve Japanese and Polish companies. Japan In Japan, most quarterly results are posted as earnings releases on company websites, while statutory financials are filed on EDINET (the official disclosure platform). According to Morningstar's data collection policy for Japanese companies, if a company's market capitalization is below USD 10 billion, quarterly financials are not extracted from earnings releases. Since many issuers fall below this threshold, our data vendor sources Japanese financial statement data primarily from EDINET rather than from company websites. Recently, many issuers have been missing Sep-2024 and Mar-2025 quarterly financials on EDINET, leaving only 6M/12M data in semi-annual/annual reports. This created gaps where our 30-Year Financials page previously expected 3M data. We’ve updated our logic to display 6M figures when quarterly numbers are unavailable. Poland For the Polish tickers you flagged, some of your tickets arrived while our data vendor was still processing the data within its collection window. The others were corrected after we escalated the issue to them. As soon as we receive the raw financials, we process and publish them on the site. Unfortunately, a change of data vendor isn’t feasible right now because: We require historical continuity (our charts, screeners, and backtests rely on decades of data from the current data vendor). Vendors differ in methodology and schema (field definitions, calculations, identifiers), requiring extensive re-mapping and re-validation across 110k+ securities. A switch could introduce new inconsistencies as no vendor is entirely error-free. We apologize for the inconvenience and appreciate your understanding. We’ll continue to monitor delivery closely and work with Morningstar to improve turnaround times for non-U.S. companies. Best regards, GuruFocus Support Team
Bandillo
I have tried other financial data providers and GuruFocus has exceeded all of my expectations and set a new standard! Their customer service is great and very timely. I was especially amazed when they went above and beyond to create new formulas for their Excel add-in in less than 24 hours from my request. Thank you GuruFocus!!!
Joe S.
Always responsive, quick, friendly, smart -- thank you!!
Marius Van A.
Excellent response time my questions
Russell O.
I placed an enquiry, the response was prompt, well described and accurate. Couldn't hope for better.