Guidestone Law GroupIn just the first three months of 2020 consumer household debt increased by $155 billion. This number is fully expected to have grown at an even faster rate through the rest of 2020 due to the impact of the COVID-19 pandemic. Mortgages are the leading category of consumer debt and when combined with student loans, credit cards and auto loans bring total debt levels to a record amount over $14 trillion.Guidestone Law Group’s team of lawyers focuses on debt management solutions to help you get out from under this crushing debt.
Guidestone Law Group (guidestonelawgroup.com) has 52 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing52 approved reviews, newest moderated first
Janice
The individual with whom I spoke was very helpful. He was knowledgeable and easy to talk with. He answered all my questions.
Response from Guidestone Law GroupJan 21, 2022
Hello Janice, Thank you for taking the time to leave us a review, we are pleased to hear of your positive experience. Thank you for choosing our team.
grace I.
I recently received a lump sum that I wanted to use to pay off my debt. When I contacted guidestone law group they said that it doesn’t matter if I placed the lump sum amount in my account that I will have to still wait 6 - 8 months before they can do anything about my debt. Now that baffles me. When I reached out to Alexander Race (my so-called representative who works with Strategic Consulting on behalf of Guidestone law group) who was so eager to answer any questions that I had at the beginning of the process, he ghosted me. Meanwhile my credit score is ruined so much. I never missed a payment in my life, I was only seeking simplicity and organization of my debt payment and I thought they could help, but they haven’t for the past couple of months now; however they have taken their monthly payments from my account. The reviews here are not telling the whole story about how they have to deal with the nightmare of calls and declined credit card usage because again this company wouldn’t lift a finger until AT LEAST 6 MONTHS…so it could be more than 6 months before they even get involved in your debt solution. Well, I hope this review helps someone in my shoes that can get out before it’s too late. Update 12/13: Nothing is happening with this company. Read reviews on BBB.ORG and see what similar horror stories "REAL" customers are giving about this company. I will update my review if anything changes.
Response from Guidestone Law GroupNov 30, 2021
Thank you for taking the time to leave us this feedback. We'd be happy to assist in understanding your frustrations. We can have one of our representatives reach out to discuss and review your concerns. We do ask that you provide
Pam
I am still at the early stage of it, but, they’ve been wonderful and closely in touch.
Response from Guidestone Law GroupOct 14, 2021
Hello Pam, Thank you for taking the time to leave us a review, we are happy to hear of your positive experience and look forward to continuing to assist you through this process.
Barbara J.
Horrible 151.00 was deducted from my account had that SHOULD not have occured. Split payment was to be a one time thing..but then they take out 151 on the 15th cause my account to be overdrawn..now I have no finances to hold me over until next month on a fixed income..ehen I called in told it be back on account 24 to 58 hours no such thing happened..so I called on 9/23 only to be told my request was denied..If I had known they have such underhanded practice I Elwood never signed up with them..
Response from Guidestone Law GroupSep 23, 2021
Hello Barbara, Thank you for providing your feedback and for speaking with us today! We are pleased that we were able to resolve your concern. Please let us know if there is anything more we can do to assist you! Best, Client Experience Team
