Guardian Protection ProductsReviews of guardianproducts.com

THIS COMPANY IS THE BIGGEST SCAM. I CANNOT IN GOOD CONSCIENCE EVEN GIVE IT ONE STAR. I PAID $250 FOR A WARRANTY ON MY $3000 COUCH AND AFTER TWO YEARS THE ARM CAME LOOSE AND I CALLED AND THEY DID NOT HONOR IT. I WEIGHT 125 POUNDS AND THERE IS NO WAY I COULD HAVE DONE THAT. IT WAS DEFECTIVE AND THEY SAID IT'S NOT COVERED. I CANNOT EVEN IMAGINE HOW THEY ARE STILL IN BUSINESS.

This Company is a big Scam please don't purchase thier warranty I font see how they are still in business also bobs furniture for promoting thier warranty. The customer service was terrible, and I waited forever for a response for them to deny my claim, due to it not occur because of an accident. Please don't purchase this warranty! It's a waste of your hard earned money!!

I purchased the protection for my couch from Bob's Discount Furniture. This coverage was supposed to cover stains rips, tears, mechanical malfunctions. I discovered a small tear that I needed fixed and my claim was denied. It was explained to me that as long as it did not occur from pets clawing or scratching it was covered. Wasted hundreds of dollars on a poor warranty. Shame on Bob's Discount as well for telling me how great the goof off protection was.

I wish I could give 0 stars. This company is a complete SCAM! We have accidental frame support damage on a couch we purchased less than 3 years ago. We have checked our coverage dozens of times to confirm this is supposed to be covered. They claim it is normal break down of furniture. How is a slipped support beam normal breakdown for a couch less than 3 years old and has been used gently? It took them over 2 months to even review the claim. After emailing and calling half a dozen times, they finally admitted that it was "overlooked" in error and they would review right away. Less than 24 hours later they rejected the claim and said there was no opportunity for any discussion or appeal of the decision. I wrote a Google review and they faked concern for my experience and told me to email so they could look further into the issue. What a surprise, that was all for appearances and they never responded. Save yourself the money and the frustration and never buy their fake protection plan. I truly wish I had done a quick search on them when the salesperson who sold us the couch asked if we wanted to buy it. I've never seen so many 1 star reviews. They are such a joke.

This warranty has to be the worst warranty I have ever had to deal with. They do not cover anything that the store, in this case Cohens furniture, says that they will. This was a waste of time and money. NEVER purchase this warranty as they are scammers!

If I could give them 0 STARS I will of. This a scam company. They won’t fit nothing and always have an excuse for everything! I told them my furniture broke and they told me I should have report it 1 months ago. Saying it broke for 1 month it late. save your hard working moneys do not purchase they SCAM insurance!

Wont even cover a simple fix of a manufacturing issue of a loose thread loop that got pulled on and is sticking out on the leather couch cushion. They will fix a broken piece of plastic from a bad design but I'm going to cancel the whole claim due to I would rather just get a refund on the plan in a few years. I don't have the tool to push the thread back into the hole, But I will figure it out and fix it my self. its pretty sad they wont fix a simple issue. I am glad its not an actual tear or they would likely come up with some "fine print" excuse not to fix it. Don't waste your money or time with purchasing protection plans from any furniture store that uses this service

Never purchase insurance through GUARDIAN PROTECTION PRODUCTS, INC. Furniture companies will sell you an insurance policy through GUARDIAN PROTECTION PRODUCTS that supposedly covers “everything”. Once you contact GUARDIAN regarding a problem like ripping, stains, piling and fraying they will refer you to GUARDIAN to file a claim. GUARDIAN DENIES ALL CLAIMS AND IS A COMPLETELY FRAUDULENT COMPANY. I have verified this through reliable sources and you may also read more complaints regarding this issue below. I am filing a complaint with the attorney general. These fraudulent activities can not continue. Bob’s Discount Furniture is selling poor quality furniture and fraudulent insurance. The insurance company offered will find an excuse for denying all of your claims. I paid $299.00 for a 5 year warranty/insurance policy, and it is worth absolutely nothing. Shame on GUARDIAN for offering bogus unreliable fraudulent information regarding insurance. THIS COMPANY IS INVOLVED IN A SCAM THAT WILL TAKE MONEY FROM THE CONSUMER FOR ABSOLUTELY NO COVERAGE. Shame on both of you! Please save your money and shop elsewhere. You will only be left with faulty cheap furniture that breaks and a sick feeling in your stomach for being totally taken advantage of and humiliated BY GUARDIAN.